Local Government Association

Frequently asked questions about the pre-election period.

Council tax and business rates together make up local authorities’ largest source of income. Central government has a significant degree of control over both council tax and business rates in England and sets the policy framework in which both operate.

Councils are best placed to set out the vision and direction for youth provision in their area.

There are many occasions where you need to know more detail about what your residents, partners and wider communities think about specific issues that affect them. This is known as consultation.

Communicating with residents is an important council responsibility. To make sure that we are fulfilling this responsibility, it is important that we understand not only how our residents consume information, but also how they would like to.

It's important to make sure that when undertaking any targeted or ad hoc survey work, you are clear about why you are conducting this survey and understand which group of people you need to speak to.

The LGA provides a range of different support services to help you understand resident satisfaction in your area and compare results at a regional and national level.

Find out how you can run more effective resident satisfaction surveys and consultations with your communities.