Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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St Helens Borough Council: Tackling rough sleeping through multi-agency collaboration

St Helens Borough Council, through the Inequalities Commission, convened a multi-agency workshop to address rising levels of rough sleeping.

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Barking and Dagenham Place Pilot case study

Barking Riverside is an ambitious new development along the Thames Estuary, in an area that has historically seen limited investment. Multiple partners are currently delivering new homes, rail and river transport links, schools and services. As part of the development, a new health hub is being planned in an area where there is currently no GP provision.

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BLRF funding unlocks £150 million non-profit development in West London, delivering affordable homes, opportunities and a lasting legacy

To unlock the land needed for new housing, the existing school on the site had to remain operational while a new one was built. This required a complex, two-phase construction process, significantly increasing costs and threatening the viability of the entire scheme. In March 2021, a £900,000 capital grant from the Land Release Fund (LRF) - part of the One Public Estate programme - helped to make EdCity possible. The grant funded demolition of the old school and nursery buildings, removing a major financial barrier and enabling the project to continue.

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Mildenhall, Suffolk multi-agency colocation

The Mildenhall Hub opened to the public in 2021, bringing together a range of public services on one site, making access easier and cutting costs.

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Developing an outreach strategy for Best Start Family Hubs in Wolverhampton

The Best Start Family Hubs transformation is building on successful outreach efforts, including funding for voluntary organisations, targeted home learning, and community development programmes. These programmes aim to reach families in need, by providing services closer to their communities. The transformation is also focusing on capturing improvements in outcomes through family feedback surveys, case studies, and data tracking, with the goal of better connecting families with hub services and measuring the impact on individual children and families.

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The Accessible Housing Review: West Midlands Combined Authority

The review was commissioned to support WMCA’s aim to deliver better quality housing for disabled people with the goal of reducing health inequalities in the region, as part of its wellbeing delivery priorities.

Creating a Gold Standard Baby Friendly environment in Family Hubs

All Family Hubs previously known as Start Well Family Centres have worked hard to ensure that families are made to feel comfortable and welcome when visiting our venues. All venues have key information display boards which link to the provision of services and knowledge for our families to access.

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Young Employee Network (YEN): Kirklees Council

Kirklees Council’s Young Employee Network (YEN) provides a platform for young employees to connect, influence and develop.

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HICM: Intermediate Care: West Sussex

Colleagues in West Sussex were experiencing high demand for long-term adult social care services, needs becoming more complex, and continued financial pressures. Action was taken to strengthen reablement as a core intervention, promoting independence and managing long term care demand. The Community Reablement Service was recommissioned, with approximately £0.72m additional investment. 

Driving Increased Engagement and Service Take Up Across Wigan’s Family Hubs

Wigan Council has implemented a multi channel, highly visual engagement strategy to increase awareness and take up of Family Hub services. This includes large scale distribution of QR coded information cards, a new digital booking system, and community engagement with branding development.

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