Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

Filter by topics
Filter by support type
Your search returned 2137 results

Barnsley Council: Partnering to deliver the Household Support Fund

Barnsley Council has worked closely with their voluntary and community sector to deliver the Household Support Fund and have allocated some of the funding directly to community organisations who are developing sustainable approaches to the rising cost of living.

Education Partnership North East: A provider's perspective on T Levels

Education Partnership North East provide a range of T Levels and have successfully worked with Sunderland Council and local businesses to produce successful outcomes.

Hampshire County Council: Construction Skills Fund

Hampshire County Council’s Construction Skills projects have trained over 2000 people for work in the construction industry, supporting over 1000 of these into employment using its Employment and Skills Plans and local employers with best social value for Hampshire residents.

Hampshire County Council: Employment and Skills Hub

The Employment and Skills Hub team connect with employers to source both short term and long-term work experience placements and engagement at careers, information advice and guidance events. The Hub also links with construction employers to create Employment and Skills Plans. The ESH has been vital in ensuring coherent employer engagement around incentives for Apprenticeships, Levy transfers, Traineeship bonuses, and the Kickstart Scheme in order to secure physical and virtual work experience-based pathways into businesses for young people in Hampshire.

Using behavioural insights to increase engagement with early help services

Newcastle City Council wanted to understand why certain families turn down the offer of early help, and to identify opportunities to increase the take-up of support.

Performance management at Bath and North East Somerset Council

Bath and North East Somerset Council is using its new performance management system to inform decision-making and shape service delivery.

Performance management

Scarborough Borough Council: HVO fleet decarbonisation trial

In order to reduce the carbon footprint of the Council and demonstrate leadership locally, regionally, and nationally, Scarborough Borough Council has rolled out hydrotreated vegetable oil (HVO) into almost two thirds of its fleet vehicles. The fuel is being used as a straight replacement for diesel in the majority of the diesel fleet, from bin wagons to ride-on mowers. Over the course of a full year, the project could lower emissions by up to 900 tCO2e.

LG Inform Plus – Richmond and Wandsworth councils

This case study shows how Richmond and Wandsworth councils (who operate a shared staffing arrangement) were able to significantly reduce the time and effort required to maintain their performance tool.


Bradford: Making a difference with a dedicated women's health network

The Women’s Health Network in Bradford has been at the forefront of tackling the health inequalities women face for the past five years. It holds regular meetings, hosts talks, events, focus groups and workshops to influence service design and engage women from all communities.

Lancashire: Creating a menopause-friendly workplace

Lancashire County Council has taken a range of steps to improve the way it supports menopause in the workplace. Workshops, peer support groups and an online chat channel have been provided, creating a much more friendly and supportive environment for staff going through the transition.