Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
- All -
Filter by support type
- All -
Your search returned 759 results

Creating sustainable heritage partnerships in Sunderland

Sunderland City Council worked with Sunderland North Community Business Centre to significantly enhance the visitor and commercial offer of the Bowles Railway Museum.

Nudging down rent arrears using behavioural insights

Collaborative Change, Capita and 10 social housing providers across the UK worked together to explore how behavioural insights and ‘nudge’-style interventions could maximise income collection and reduce rent arrears.

Efficiency and income generation

Central Bedfordshire Academy of Social Work and Early Intervention

The Academy was established in June 2014 to bring together recruitment, retention, training and qualifications for the children’s workforce.

LGA Productivity Expert programme in Harrow

The programme helped Harrow through a learning curve around commercial property investment that would have taken much longer without the LGA Productivity Experts Programme.

Efficiency and income generation

Using behavioural insights to convert taxpayers to direct debit – Medway Council

Medway Council worked with the Behavioural Insights Team to increase the number of council tax payers signed up to direct debit.

Efficiency and income generation

Babies of the Borough – using behavioural insights to reduce anti-social behaviour

The Royal Borough of Greenwich used behavioural insights to on the streets of Woolwich following the London riots of 2011.

Efficiency and income generation

Using behavioural insights to reduce homelessness applications in Croydon

The London Borough of Croydon designed a behavioural solution to help encourage the uptake of alternative pathways to finding accommodation.

Efficiency and income generation

Using behavioural insights to improve complex consent processes – Greater Manchester

Greater Manchester Combined Authority worked with the Behavioural Insights Team to improve the client consent process for its Working Well employment support programme.

Efficiency and income generation

Improving the revenue and benefits service at Tewkesbury Borough Council

Tewkesbury Borough Council used behavioural insights to improve the provision of its revenue and benefits service.

Efficiency and income generation

Joint working: Chiltern and South Bucks councils

In 2012 Chiltern District Council and South Bucks District Council made a commitment to make progress together and put in place a shared senior management team to create savings, improve resilience and provide better services to the public. 

Efficiency and income generation