Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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London Bi-Borough: digital disruption and transformation in SEND services

The Royal Borough of Kensington and Chelsea, and Westminster City Council, known as London’s Bi-Borough, adopted a collaborative approach to drive transformation in 2018 with the ambition of being the number one SEND service in the country; a target which has been accomplished.

Hertfordshire County Council: Budget scrutiny and budgetary constraints

At the budget scrutiny, a task and finish group approach is adopted. Each portfolio is scrutinised by a small group of members over a dedicated period, providing opportunity for focused challenge and questioning.

Bath & North East Somerset Council: A partnership approach to food insecurity

Bath & North East Somerset is a small unitary district with just over 196,000 residents. Rising demand for support such as food banks and debt advice has shown that local people are being affected by the cost of living. The council has taken the approach to work with local trusted organisations to engage with people who have experience of food insecurity.

Cost of living

Camden and Islington’s stop smoking service

Camden and Islington aim to provide a high quality, accessible, evidence-based, outcome-focused and cost-effective stop smoking service to all smokers or tobacco users who live, work, study or have a GP in the two boroughs

Tackling inequalities in Coventry by supporting smokers to quit

Since 2018, Coventry City Council has commissioned an integrated lifestyle service for adults offering support for smoking, weight management, physical inactivity and non-dependent alcohol misuse.

Local and regional action to tackle the harms of smoking in County Durham

Durham County Council and the Tobacco Control Alliance seek to support local smokers to quit while also promoting the conditions that incentivise quitting and prevent smoking uptake.

Sustaining the smoking quit rate: the Essex Wellbeing Service

The Essex Wellbeing Service offers eight weeks of behavioural support in person, by video, or over the phone to any smoker over the age of 12 who lives in the county.

Support for smokers and action against illicit tobacco in Medway

The Medway Stop Smoking Service offers behavioural support and stop smoking medicines to all adult smokers in the local population.

Integrating community and NHS stop smoking services in Salford

Salford Council has worked hard to adapt the community stop smoking service, ensuring that local smokers experience an efficient and seamless service when leaving NHS care.

Smoke-free Sheffield: a comprehensive approach to making smoking obsolete

Sheffield's vision is for a smoke-free city by 2030, where people live longer and healthier lives and children grow up in environments where smoking is unusual.