Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 2483 results

Stockport Council: Taking a strategic approach to supporting increasing numbers of Unaccompanied Asylum-Seeking Children

Stockport proactively and strategically responded to the introduction of the mandatory National Transfer Scheme (NTS) in July 2022 in readiness to meet the demands of caring for increasing numbers of Unaccompanied Asylum-Seeking Children (UASC). Stockport have worked in partnership to redesign their processes, including efficiently managing referrals, finding placements swiftly, and upskilling their teams.

View allChildren and young people articles

Lincolnshire County Council: Supporting children in care, care leavers and Unaccompanied Asylum-Seeking Children with their mental health needs

Lincolnshire County Council have sought a different way to support their care experienced children with their mental health. Knowing that there are sometimes long waiting times for specialist support, the council identified a way to support social work staff to hold the mental health and emotional wellbeing needs of care associated children.

Portsmouth City Council: Helping unaccompanied asylum-seeking children and young people on their education journey

Under the umbrella of their City of Sanctuary work, Portsmouth City Council are providing broader outreach and support for their Unaccompanied Asylum-Seeking Children. This is known as the 'starting out' programme.

View allChildren and young people articles

Variable pricing at heritage attractions

Bath and North East Somerset Council introduced variable pricing at the Roman Baths in 2019. 4 years on, visitor enjoyment has increased, demand peaks are a thing of the past, and revenues are contributing to the council’s broader statutory responsibilities.

Durham County Council: Linking families into Healthy Start and other support

Healthy Start is a national scheme which helps young families and those pregnant on low incomes to access nutritious food, milk and vitamins. Figures are published on its take-up at local authority level, with one of the best rates of take-up being County Durham. In February 2023 the England average uptake was 63.5 per cent, while the figure for County Durham was 73 per cent.

Durham’s strong early help offer; rebalancing the system

Durham has developed a strong early help and prevention offer. This approach has supported in rebalancing the system, taking pressure out of the social care system with impact being seen sustained outcomes for children and their families and in lower numbers of child in need.

View allChildren's social care articles

Reporting abuse and establishing productive relationships with the police

Durham Council and the local police work collaboratively together to protect councillors from abuse and harassment.

View allCommunities articles

Cross-organisational working group on councillor safety and "one stop shop" model of support

Hounslow Council have set up a cross-organisational working group with expert representatives to help identify emerging issues and gaps in support and develop solutions that will help to prevent and deal with these issues when they arise.

View allCommunities articles

Supporting councillors through closer working with the police

North Lincolnshire Council has established a robust and effective relationship with the police. The police have nominated a senior officer to help the Monitoring Officer deal with incidents of abuse, harassment, and intimidation.

View allCommunities articles

Collaboration with police and political parties to embed safety in daily activities

Kirklees Council took a practical approach to dealing with abuse and intimidation of candidates and councillors focusing on engaging more with the police on these issues.

View allCommunities articles