Welcome to Comms Hub – our online resource to help you to develop and deliver more effective communications
It has never been more important for councils to communicate effectively with residents, media, partners and employees.
Whether it’s to encourage greater self-service or to promote understanding of local priorities, effective communication has the power to engage communities, challenge misconception and help your council achieve its objectives.
Here you’ll find advice and guidance on communicating some key issues facing local government and examples of best practice from across our members.
Find out more about the communications peer reviews, workshops and bespoke training that we provide.
Have any ideas for what you would like to see featured here on Comms Hub? Please get in touch.
Building council and place narratives
Communication stemming from a clear, compelling narrative is an effective way of sharing council and place identity, building trust and encouraging community engagement.
New challenges, new conversations
COVID-19 changed how we live, work and communicate. During the crisis, local authorities engaged with communities at an unprecedented level and pace.