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Social media guidance for councillors

We have produced a series of written and video guides to support councillors in using social media.

Effective communication is vital for councillors. Social media can play a key role in achieving this, provided it is used in the right way.

Social media can enable councillors to:

  • promote the work they are doing to a variety of audiences
  • engage with residents, businesses and community groups
  • listen to conversations and issues going on in their local areas.

These guides:

  • explain how to use various social media platforms
  • provide advice on creating good content
  • give tips on accessibility and best practice
  • show the best ways to engage in healthy debate and tackle online abuse.