“Councils support measures that help social housing staff to better support residents and ensure any issues are dealt with quickly and satisfactorily."
Responding to the Government’s announcement of a review of staff training and qualifications to improve social housing services, Cllr David Renard, Local Government Association housing spokesperson, said:
“Councils support measures that help social housing staff to better support residents and ensure any issues are dealt with quickly and satisfactorily.
“Tenants of all housing tenures should expect that their landlords will consistently work towards improving living conditions.
“What we now need to see are ambitious long-term plans to reverse the chronic shortage of social housing, including giving councils powers to build 100,000 high-quality, climate-friendly social homes a year.”