Newcastle faces a tough financial future. In order to meet its targets for reducing costs, the council recognised that it had to deliver solutions that would promote greater customer self-service, enable its workforce to operate more effectively, and promote closer collaboration with partners and community groups. This case study forms part of our digital experts resource.
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Agile approaches were seen as a key element, helping to combat the perceived problems with traditional models of ICT-enabled change. The aim of the Digital Experts project was therefore to significantly enhance the council's skills and capacity in agile project management.
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Newcastle City Council Agile project management
Supporting documents
- Examples of user stories
- Digital vision
- Digital by choice: review and future ambitions
- Digital Newcastle: Appendix