Newcastle faces a tough financial future. In order to meet its targets for reducing costs, the council recognised that it had to deliver solutions that would promote greater customer self-service, enable its workforce to operate more effectively, and promote closer collaboration with partners and community groups. This case study forms part of our digital experts resource.
Agile approaches were seen as a key element, helping to combat the perceived problems with traditional models of ICT-enabled change. The aim of the Digital Experts project was therefore to significantly enhance the council's skills and capacity in agile project management.
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Newcastle City Council Agile project management
- Examples of user stories
- Digital vision
- Digital by choice: review and future ambitions
- Digital Newcastle: Appendix