Supporting older adults with complex and multiple needs

Cambridgeshire County Council has changed the culture of its service delivery. This case study forms part of our demand management, adult social care, resource.

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By gaining strategic and operational buy-in from a range of local statutory and social sector partner agencies, and involving service users to help co-create services, Cambridgeshire County Council has changed the culture of service delivery and embedded transformative changes.

Tackling multiple needs through co-ordinated services, innovation and co-creation