Using volunteers to promote online preventative services

Recognising that lack of awareness and information about local opportunities was a barrier to residents engaging with preventative services, Stockton-on-Tees Borough Council supported volunteer members from its Over 50s Assembly to become digital advocates. This case study forms part of our digital experts resource.

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The volunteers ran a wide range of engagement sessions with different local groups, raising digital awareness and promoting online resources including the Stockton Information Directory and the Stockton Welfare Advice Network.

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Jean Kirby, Volunteer and Chair of Digital Experts Steering Group, Stockton-on-Tees Borough Council

Jean talks about her role on the Digital Experts project.

Zoe Flood, Commissioning Officer at Stockton Borough Council

Zoe talks about her role on the Digital Experts project.