Focusing on potholes to accelerate channel shift

This project aimed to develop a system where potholes could be reported by residents. The technology will allow the pothole to be located using mapping technology and allow the customer to track progress in fixing the defect. This forms part of our Digital Channel Shift Programme.

View all Transformation articles

Read the case study: Focusing on potholes to accelerate channel shift

You can hear more from key people involved in the project via the videos below:

Neil Rodgers, Corporate Director Regeneration & Economic Growth, Wakefield Council

 

Sarah Morgan, Business Change Manager, Planning, Transportation & Highways, Wakefield Council

 

Donna Hodgson, Network Manager, Planning, Transportation & Highways, Wakefield Council

 

Paul Taylor, Senior Project Manager, Corporate Projects & Programmes, Wakefield Council

 

Andy Bramall, Performance and Development, Planning, Transportation & Highways, Wakefield Council