LGA Behavioural Insights Programme: tackling post pandemic challenges and the cost-of-living, 14 March 2023

The LGA Behavioural Insights Programme webinar on the topic of tackling post pandemic challenges and the cost-of-living was organised as part of the LGA’s Behavioural Insights Programme. It showcased the results and impacts of the projects delivered by Phase 8 of the Behavioural Insights Programme.

To support council innovation, the LGA has provided continued support since 2015 that is focused on local government behavioural insights that builds capacity, capability and understanding of how behavioural science can be used to improve outcomes from local government services. The LGA has worked with over 50 councils across a variety of service areas and the resources, assets and reports from all these projects can be found on our website.

Over 400 people attended the webinar and heard from speakers in the three council consortiums who shared the findings and experiences of using behavioural insights to improve local government services in the areas of sustainable travel and health inequalities.

The session was chaired by Cllr Neil Prior, Deputy Chair, LGA Improvement and Innovation Board and Cabinet Member for Corporate Improvement and Communities, Pembrokeshire County Council. Cllr Prior set out an overview of the behavioural insights programme offered by the LGA, introduced the speakers, and gave a running order of the day. Cllr Prior was joined by:

  • Laura Taylor, Environmental Engagement and Behaviour Change Manager, Kent County Council, representing the Kent Energy Saving Consortium
  • Lucinda Brook, Low Carbon City Officer, Plymouth City Council, representing the Plymouth Retrofitting Consortium;
  • Lorraine Hughes, Public Health Consultant, Sunderland City Council, representing the North East Mental Health Consortium.

View presentations from this event.

Cllr Prior also introduced the new behavioural insights results video, which showcases eight case studies across service areas including public health, climate and waste, and community safety. Over the next few months, we will be running a ‘Nudge of the Month’ campaign, where you will have the chance to learn more about our previous trials, if you’d like to have a look at our first nudge follow us on Twitter @LGAProductivity.


Question and Answer Session