Shared services

Local government leads way in the public sector when it comes to service delivery and implementation through shared service arrangements, saving the taxpayer over £971m in cumulative efficiency savings from over 559 partnerships.


National map of council shared services

The LGA has updated our interactive map of shared services for 2018, detailing shared services examples from councils across England. It indicates who is sharing what and the savings and benefits have been achieved or are expected.

If your shared service arrangement is not featured on the map please do take this opportunity to raise the profile of your work. Contact us at sharedservices@local.gov.uk and we will get your example included on the map.

National map of shared services

Our latest shared services map shows once again that when it comes to making efficiency savings there is none better than local government. Shared services are no longer just something the most innovative councils do, but have instead become the norm for councils to improve services, increase resilience and save money in times of significant change, reinforcing councils’ reputation as the most efficient part of the public sector. Cllr Paul Bettison, Chairman, LGA’s Improvement and Innovation Board

Shared Service Expert Programme and Match Making Service

To provide councils with funding towards a shared services expert with the particular skill or expertise to provide support and assistance to develop and improve your existing shared service arrangement.

Find out more

Research and guidance

In addition to capturing individual examples of successful arrangements, we have also undertaken innovative research to understand in more depth, the benefits and potential pitfalls of sharing.

Services Shared: Costs Spared?
A major report into councils shared services has quantified the benefits and feasibility of joining forces to save money. It is the first to provide a detailed insight into the scale of savings that have been achieved through sharing back office functions like IT and legal, and teaming up to deliver frontline services like waste disposal and road maintenance.

Services Shared: Costs Spared?

Alongside the report, a new tool which helps local authorities to understand and track the benefits of sharing front and back office services has also been launched.

Further LGA research and guidance in this area includes:

Investigating and improving the HR and OD capability in shared councils