Shared services

Local government continues to lead the way in the public sector with collaborative service delivery and implementation through shared service arrangements, saving the taxpayer over £1.34bn in cumulative efficiency savings from 626 partnerships. The LGA’s Shared Service Map also benchmarked nearly £200m in efficiency savings during 2018/2019 alone, cementing councils’ reputation as the most efficient part of the public sector.


National map of council shared services

The LGA has updated our interactive map of shared services for 2019, detailing collaborative service delivery across the local government sector. It indicates who is sharing what and the efficiency savings and service delivery benefits that are being achieved.

If your shared service arrangement is not featured on the map please do take this opportunity to raise the profile of your work. Contact us at sharedservices@local.gov.uk and we will get your example included on the map.

National map of shared services

“Councils have embraced efficiency and innovation in a way that is not seen anywhere else in the public sector and these fantastic new figures show they, once again, remain at the forefront of cost-effective service delivery.

Councils sharing ideas and working collaboratively has contributed to more than £1 billion in efficiency savings that have helped local government to try and protect vital local services amid ongoing funding pressures.”

Lord Porter, LGA Chairman 2015-2019

Shared Service Expert Programme and Match Making Service

To provide councils with funding towards a shared services expert with the particular skill or expertise to provide support and assistance to develop and improve your existing shared service arrangement.

Find out more

Research and guidance

In addition to capturing individual examples of successful arrangements, we have also undertaken innovative research to understand in more depth, the benefits and potential pitfalls of sharing.

Services Shared: Costs Spared?
A major report into councils shared services has quantified the benefits and feasibility of joining forces to save money. It is the first to provide a detailed insight into the scale of savings that have been achieved through sharing back office functions like IT and legal, and teaming up to deliver frontline services like waste disposal and road maintenance.

Services Shared: Costs Spared?

Alongside the report, a new tool which helps local authorities to understand and track the benefits of sharing front and back office services has also been launched.

Further LGA research and guidance in this area includes:

Investigating and improving the HR and OD capability in shared councils