Covering the basics

The resources in this New Conversations section support the basic, statutory aspects of engagement, with a particular focus on pure consultation. They explore best practice, legal requirements, and the pre-emptive steps you can take to get engagement around decision-making right. This includes assets to help you choose your channels and messengers, and decide whether you need to formally consult. There are also resources supporting the evaluation of consultation, and the use of insight.


A route map to good consultation

Do I need to consult?

Evaluation and SROI

How to choose the right level of engagement

How to map stakeholders

R (ex parte Bokrosova) v Lambeth 2015

Satisfaction hard won

Testing trust

Thamesmead case study, Bexley Council

The cost-benefit calculator

The Gunning Principles

The Judge Over Your Shoulder flowchart for judicial review

The Politics of Consultation

The TCI Charter

Useful guidance on evaluation

What is Judicial Review?

What type of council are you?

What type of engagement to use to promote dialogue and considered discussion

Where others went wrong