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LGA Resident Satisfaction Polling Round 20 COVER

Polling on resident satisfaction with councils: Round 29 - June 2021

The LGA measures resident satisfaction with councils every three to four months. This report presents the results of the twenty-ninth round of polling conducted in June 2021

Research
wording sector-led improvement in 2020/21 including LGA logo and footer with  orange, pink and mint green colours

Sector-led improvement in 2020/21

This end of year report provides an overview and summary of highlights from the 2020/21 support programme.

LGA Resident Satisfaction Polling Round 20 COVER

Polling on resident satisfaction with councils: February 2021

The Local Government Association (LGA) measures resident satisfaction with councils every three to four months. This report presents the results of the twenty-eighth round of polling conducted in February 2021.

Research
LGA Refocused Sector-Led Improvement Offer: Highlights and Summary (March-September 2020) COVER image

LGA Refocused Sector-Led Improvement Offer: Highlights and Summary (March-September 2020)

This report tracks sector led-improvement activity undertaken between March and September, 2020, focusing on support provided through our COVID-19 refocused offer.

Sector-led improvement
A cover of the resident satisfaction october 2020 document, white background with a magnifying glass for decorative purposes

Polling on resident satisfaction with councils: October 2020

This report outlines the twenty seventh set of results in a series of regular LGA public polls on resident satisfaction with local councils, conducted every four months.

Research
The pdf cover of 'Lessons learned in communicating devolution'

Lessons learned in communicating devolution

Opportunities for communicators working within or for devolved areas, as well as some key principles to consider.

Communications support
Polling on resident satisfaction with councils: June 2020 COVER

Polling on resident satisfaction with councils: June 2020

This report outlines the twenty sixth set of results in a series of regular LGA public polls on resident satisfaction with local councils, conducted every four months.

Research
Resident satisfaction with councils’ response to COVID-19 May 2020

Resident satisfaction with councils’ response to COVID-19: May 2020

This report outlines the results of a Local Government Association (LGA) public poll on resident satisfaction with councils’ response to COVID-19. It follows a similar format to the LGA’s regular resident satisfaction polling, which has been conducted every three to four months since 2012.

Research