Local Government Association

We are the national voice of local government, working with councils to support, promote and improve

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HICM: Intermediate Care: Hertfordshire

Overview

Hertfordshire County Council had previously sought to embed a reablement ethos in care provision by placing occupational therapists (OTs) within generic teams, largely managed by social work qualified managers. This approach had delivered limited progress, and the expected benefits did not fully materialise. The Council therefore decided to take a new approach, creating a dedicated Enablement Team.

Action

Case Study

HICM: Intermediate Care: Leeds

Overview

The HomeFirst Programme was established in 2022 with the primary aim to improve outcomes for Leeds residents accessing intermediate care, to improve staff experience and to make better use of our collective resources.

Action

The programme was made up of 5 independent projects, all relying on strong working relationships across system partners, including third-sector organisations.

Case Study

2026 Local Government Apprentice of the Year winner - Leena Futter

The 2026 Local Government Apprentice of the Year winner - Leena Futter - began her journey in local government in October 2022 as a casual Recreational Assistant. This led on to her first apprenticeship opportunity as a Leisure and Fitness Apprentice. In September 2025, Leena then took a bold step into her current role as a Corporate Project Administrator Apprentice at Borough Council of Kings Lynn and West Norfolk and is now undertaking her second apprenticeship, level 3 Business Administrator.

Case Study

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Cheshire and Merseyside: Our suicide prevention work has been energised

  • The Cheshire and Merseyside Public Health Collaborative has been working on suicide prevention for more than a decade
  • The LGA has provided support over two phases, helping the collaborative to re-shape its approach to the issue
  • Lead Director of Public Health says help has given the collaborative ‘brain space’ to reflect and adapt

Isle of Wight: Intense three months of support has put us in strong position

  • LGA experts worked with the Isle of Wight Health and Wellbeing Board over a three-month period
  • One-to-one interviews and workshops were held covering how the board worked, neighbourhood health and working with communities
  • Director of public health reports the support helped ‘lift the gaze’ of the board as it entered a crucial new phase

Case Study

Kent: Our board needed re-imagining – the LGA helped us do this

  • Director of Public Health requested LGA to support efforts to re-develop the health and wellbeing board after it had ‘drifted to the margins’
  • A three-week intensive round of one-to-one interviews with board members and a workshop helped to pave the way for an overhaul
  • Plans now being put in place to take board meetings out into community settings, refresh the membership and set up key priority workstreams

Case Study

Devon: Our board has been given new vigour

  • LGA experts were brought in to review how health and wellbeing board was operating
  • Board has now been overhauled with a streamlined set of priorities
  • Meetings have been taken on the road in a bid to engage community

Case Study