Local Government Association

We are the national voice of local government, working with councils to support, promote and improve

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HICM: Intermediate Care: Hertfordshire

Overview

Hertfordshire County Council had previously sought to embed a reablement ethos in care provision by placing occupational therapists (OTs) within generic teams, largely managed by social work qualified managers. This approach had delivered limited progress, and the expected benefits did not fully materialise. The Council therefore decided to take a new approach, creating a dedicated Enablement Team.

Action

Case Study

HICM: Intermediate Care: Leeds

Overview

The HomeFirst Programme was established in 2022 with the primary aim to improve outcomes for Leeds residents accessing intermediate care, to improve staff experience and to make better use of our collective resources.

Action

The programme was made up of 5 independent projects, all relying on strong working relationships across system partners, including third-sector organisations.

Case Study

2026 Local Government Apprentice of the Year winner - Leena Futter

The 2026 Local Government Apprentice of the Year winner - Leena Futter - began her journey in local government in October 2022 as a casual Recreational Assistant. This led on to her first apprenticeship opportunity as a Leisure and Fitness Apprentice. In September 2025, Leena then took a bold step into her current role as a Corporate Project Administrator Apprentice at Borough Council of Kings Lynn and West Norfolk and is now undertaking her second apprenticeship, level 3 Business Administrator.

Case Study

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"We need to acknowledge capacity and demand is complex" (Part one)

Gareth Jenkins is a partner at Changeology Group. For the past 15 years, Gareth has worked in health and social care both as an NHS employee and external consultant. Specialising in transformation, change, performance improvement and productivity, he has worked across the UK and Ireland delivering better outcomes for staff and patients. Changeology have been working with the Better Care Fund (BCF) Support Programme to deliver improvement support in systems. This is the first of a two part blog.

LGA State of the Sector report: The Visitor Economy

As leaders of place, councils play a crucial role in planning and developing their local visitor economies. Councils are direct providers of visitor and tourist attractions, including castles, historic buildings, museums, theatres, galleries, piers and amusement parks, and they act as destination management organisations for their areas.

Local Government Disability Champions Network (LGDCN)

The Local Government Disability Champions Network (LGDCN) is an informal network of council officers and councillors which is open to anyone in local government who has a formal or informal role as a Disability Champion, is Disabled or considers themselves an ally.

Transformation Capability Framework

Our Transformation Capability Framework looks to establish what works well and ‘what good looks like’ in relation to transformation activity across different types of council.

Commissioner skills and development

We are committed to helping develop commissioners’ knowledge and understanding of successful commissioning practise, as well as the practical skills