Local Government Association

We are the national voice of local government, working with councils to support, promote and improve

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HICM: Intermediate Care: Hertfordshire

Overview

Hertfordshire County Council had previously sought to embed a reablement ethos in care provision by placing occupational therapists (OTs) within generic teams, largely managed by social work qualified managers. This approach had delivered limited progress, and the expected benefits did not fully materialise. The Council therefore decided to take a new approach, creating a dedicated Enablement Team.

Action

Case Study

HICM: Intermediate Care: Leeds

Overview

The HomeFirst Programme was established in 2022 with the primary aim to improve outcomes for Leeds residents accessing intermediate care, to improve staff experience and to make better use of our collective resources.

Action

The programme was made up of 5 independent projects, all relying on strong working relationships across system partners, including third-sector organisations.

Case Study

2026 Local Government Apprentice of the Year winner - Leena Futter

The 2026 Local Government Apprentice of the Year winner - Leena Futter - began her journey in local government in October 2022 as a casual Recreational Assistant. This led on to her first apprenticeship opportunity as a Leisure and Fitness Apprentice. In September 2025, Leena then took a bold step into her current role as a Corporate Project Administrator Apprentice at Borough Council of Kings Lynn and West Norfolk and is now undertaking her second apprenticeship, level 3 Business Administrator.

Case Study

View allWorkforce articles

Modification order

The primary significance of the Order is in relation to redundancy.

Transfer of Undertakings (TUPE)

Handling the TUPE process – staff transfer checklist The Employment Relations Unit (ERU) have developed a checklist of key messages in handling a TUPE

Sustainable drainage systems

SuDS are designed to both manage the flood and pollution risks resulting from urban runoff and to contribute wherever possible to environmental

Making Safeguarding Personal

We are working with ADASS to develop and deliver a support offer to help councils and their partners embed the Making Safeguarding Personal (MSP) approach.

Children and young people’s mental health

Good mental health is important to everyone in society and councils have a clear role in supporting the emotional wellbeing and mental health of children and young people.

Next Generation

Our Next Generation programme offers ambitious and talented councillors an unparalleled political development opportunity – it's uniquely developed within party political traditions and with party political experts.

Step 9: Evaluation

Now that you've invested a lot of time and resource into your place brand, you need to think about how you are going to evaluate it and prove your Return on Investment (ROI).