Local Government Association

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HICM: Intermediate Care: Hertfordshire

Overview

Hertfordshire County Council had previously sought to embed a reablement ethos in care provision by placing occupational therapists (OTs) within generic teams, largely managed by social work qualified managers. This approach had delivered limited progress, and the expected benefits did not fully materialise. The Council therefore decided to take a new approach, creating a dedicated Enablement Team.

Action

Case Study

HICM: Intermediate Care: Leeds

Overview

The HomeFirst Programme was established in 2022 with the primary aim to improve outcomes for Leeds residents accessing intermediate care, to improve staff experience and to make better use of our collective resources.

Action

The programme was made up of 5 independent projects, all relying on strong working relationships across system partners, including third-sector organisations.

Case Study

2026 Local Government Apprentice of the Year winner - Leena Futter

The 2026 Local Government Apprentice of the Year winner - Leena Futter - began her journey in local government in October 2022 as a casual Recreational Assistant. This led on to her first apprenticeship opportunity as a Leisure and Fitness Apprentice. In September 2025, Leena then took a bold step into her current role as a Corporate Project Administrator Apprentice at Borough Council of Kings Lynn and West Norfolk and is now undertaking her second apprenticeship, level 3 Business Administrator.

Case Study

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Apprentice Of The Year 2026: Runner up

One of this year’s Local Government Apprentice of the Year runners up is Katy Howlett, a level 3 Business Administrator apprentice at Plymouth City Council who began her journey into local government just eight months ago, when she secured an apprenticeship at The Box, Plymouth.

Case Study

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Apprentice Of The Year 2026: Social Media Winner

Victoria Deacon, Assistant Director for People & Corporate Services, nominated Jay Chauhan, a Level 3 Health and Safety apprentice at Leicester City Council, for the Local Government Apprentice of the Year 2026 event in recognition of the significant contribution he has made to the Health and Safety Team.

Case Study

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How to talk about social care: research and quick-start guide

We have worked in partnership with ADASS), #SocialCareFuture, Think Local Act Personal, and Frameworks UK to explore how we can communicate more effectively about care and support. The first outcome of this work includes; Frameworks UK’s research on How to talk about social care and a practical quick-start guide summarising the findings.

Alcohol licensing reform: protecting health and community safety

The Government’s fast-track review of the Alcohol Licensing Act 2003 has reopened a critical debate: who should decide how alcohol is sold and consumed in our communities? While proposals promise to “modernise” licensing rules, concerns are growing that reforms could prioritise commercial interests over public health, community safety and local democracy.