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St Helens Borough Council: Managing a cyber attack
We have produced a case study of the cyber attack against St Helens Borough Council to enable other councils to learn from their experience.
Background
In August 2023, St Helens Borough Council was subject to a cyber security incident, which impacted the availability of its information and communications technology (ICT) systems and the typical operational activities of the organisation.
Overview
This case study is based on the first hand experiences of key staff at the council of dealing with the cyber attack. It includes a timeline of the attack, its impact, the recovery process, the cost of the incident, and the lessons learnt by the council.
