The Medway Stop Smoking Service offers behavioural support and stop smoking medicines to all adult smokers in the local population. This tailored support is delivered face-to-face, by phone or by video link depending on client needs and preferences. The service responded to COVID-19 by introducing new forms of remote support which have subsequently been retained to offer maximum flexibility.
Face-to-face support is offered at three well-known community centres in Chatham, Gillingham and Strood. The innovative Smoke-free Advice Centre in Chatham was established in 2015 in the town centre and has had a clear visual presence in the community ever since. Its success has led to an expansion of its services to include NHS Health Checks, weight management services, advice on breastfeeding and pregnancy, and mental health clinics.
Treatment and referral pathways are all designed to address the stark local inequalities:
- The three advice hubs are all based within the more deprived communities of Medway.
- Local GPs and pharmacists offer accessible community-based Level 2 advice and support.
- The Council employs an Outreach Project Officer with a brief to engage smokers in areas of high deprivation and from minority ethnic groups. They work with voluntary and community organisations as well as in workplaces to reach smokers who do not usually engage with services.
- The high smoking prevalence among social housing residents is being addressed through the Council’s ‘Swap to Stop’ pilot which offers tenants a free vaping starter pack alongside seven weeks of behavioural support.
- The Healthy Pregnancy Team offers a range of support for all pregnant people, partners and significant others attempting to quit smoking.
Smokers from more deprived areas in Medway (deciles 1-3) are twice as likely to access the Medway Stop Smoking Service compared to smokers from more affluent areas (deciles 7-10), but their quit rate is lower than their more affluent peers (32 per cent vs. 41 per cent) [i] so every effort is needed to engage them and maintain their motivation to quit.
Raising the price of tobacco is known to be the single most effective way of motivating smokers to quit, so preventing illicit sales of cheap tobacco is recognised by Medway Council to be vital to the task of bringing down smoking prevalence across all communities. The appointment of a Trading Standards Officer for Illicit Tobacco has helped to sustain action against illicit tobacco as a priority.
Medway, like many other local authorities in England, has seen a new trend of organised criminal activity in creating illegal ‘pop-up shops’ with, for example, tiled walls that conceal hidden chambers for tobacco to be dropped into from the floor above. In a two-and-a-half-day operation in Medway, 82,000 cigarettes were seized from one retail premises but within hours the shop had returned to selling illegal tobacco. Kent Police Community Safety Unit have been the first force to successfully serve a six-month closure order to a retailer in Medway.