Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Customer-led transformation case studies

The complete list of customer led transformation case studies.

A home is much more than a house: integrated approaches for the housing, health and care needs of vulnerable adults

The Care Act 2014, for the first time in legislation, recognises the contribution of housing to the care and support system – defining housing as a ‘health-related service'.

Making applying for disabled adaptations easier

Braintree District Council focused on how to make essential home adaptations for disabled residents that would improve services to customers and reduce costs.

View all Design in the public sector articles

Health visiting: Royal Borough of Windsor and Maidenhead

This case study forms part of a children's public health transfer resource. On 1 August 2017, the council transferred all of its children’s services to a community interest company owned by the council and two other local authorities.  

Health visiting and school nursing: Redcar and Cleveland Borough Council

In January 2015, Redcar and Cleveland Borough Council went out to tender for the school nursing service and didn't receive any bidders. Between January and March, they did an options paper and Cabinet decided in March 2015 to transfer the service in-house and propose that they should subsequently explore also bringing health visiting in-house.

A fundamental review of services for children

How can local authorities work together better to improve children’s outcomes and create a more innovative, responsive, and sustainable system for delivery?

View allChildren and young people articles

Active Tameside manages leisure facilities for Tameside Metropolitan Borough Council

It provides a range of community services with the aim of engaging people in active lifestyles. The trust has been remodelled in recent years, with a shift to co-production and a new outcomes-based agreement.

London boroughs supporting people with long-term conditions

Four north east London boroughs - Barking and Dagenham, Havering, Redbridge and Waltham Forest - are working with the local NHS and private sector partners to trail a range of different technologies to help people with long-term conditions.

View allAdult social care articles
View all Digitalisation articles

Bradford and Airedale Region: working with the NHS to provide telemedicine

The health service and local government have worked together closely across the Bradford and Airedale region to provide telemedicine to care home residents and people in the community.

View allAdult social care articles
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Leicester: a journey to improving discharge and avoiding admissions

Partners in Leicester have taken a five-stage approach to improving discharge and avoiding unnecessary admissions. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.