Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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The Royal Borough of Greenwich: Partnership Working across the borough

There is strong partnership working in Greenwich to develop and improve the local offer. The overall objective is that people at the end of their lives and their families can be well supported and their outcomes improved through care and support that is integrated around the individual. This case study forms part of our end of life care guide for councils.

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London Borough of Hammersmith and Fulham: Dorothy’s Story

End of life care at home under the Community Response and Reablement team during the COVID-19 pandemic. This case study forms part of our end of life care guide for councils.

Portsmouth City Council's Superzone pilot to tackle environmental drivers of obesity

A pilot in one of the most deprived ward’s in Portsmouth will focus on the environmental drivers of obesity and bring together work across the council, from housing, transport and education to planning and public health.

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Walsall Council's experience of cumulative Equality Impact Assessment

An example of how a council significantly improved its equality impact assessment processes.

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Housing Advisers Programme - Better futures for vulnerable people, Somerset

Frustrated at the rising numbers of vulnerable people struggling to access homes and support that met their needs, the Somerset Strategic Housing Group (SSHG) decided we needed to crack the problem. But where to start?

Cheshire West and Chester Council: Partnership working

Cheshire West and Chester Council (CWaC) have been providing ongoing support for the pre-planning of Primary Care Network (PCN) sites and the roll-out of all COVID-19 vaccination sites across the borough.

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Bury council: Making sure vulnerable groups are not left behind

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

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Better futures for vulnerable people (Somerset Strategic Housing Group)

Frustrated at the rising numbers of vulnerable people struggling to access homes and support that met their needs, the Somerset Strategic Housing Group (SSHG) decided we needed to crack the problem.

Online care plans give people more control

This project explored the development of online care accounts for service users and carers, enabling them to complete tasks such as updating demographic information or downloading care plans.

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Camden: avoiding preventable physical health admissions for people with learning disabilities

Camden’s work on avoiding preventable hospital admissions for people with learning disabilities was inspired by two avoidable deaths of people with learning disabilities. These deaths were reviewed via Learning Disability Mortality Reviews (LeDeR) and, subsequently, Safeguarding Adult Reviews for Mr V and Adult W. Through these reviews, Camden Council and its’ health partners working together through the Safeguarding Board, identified that there was a high level of expectation on social care providers in supported living settings to manage physical health risks for people with learning disabilities and, where staff lacked confidence to manage these risks, the result was high levels of attendance at A&E, ambulance callouts and avoidable deterioration in physical health.