Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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NHS Health Checks: London Borough of Newham

Around 14,000 NHS Health Checks take place in Newham each year. Newham Council commissions the borough’s GP federation to deliver them, which sub-contracts to GP practices. Along with some neighbouring boroughs, Newham benefits from excellent data through a partnership with the Clinical Effectiveness Group based at Queen Mary University of London.

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Bath and North East Somerset Council: Digital Transformation - supporting hospital discharge through a shared referral management system, a partnership between acute care and community services

A digital solution designed to assist a two-way conversation between hospital staff and patients to assist discharge. A simple online referral form helps patients put in place the support they need as they prepare to go home from hospital.  The form focuses on eight areas of need, with priority given to discharge dependent services delivered by third sector partners.  A dashboard view enables ward staff to keep up to date with the progress of referrals and third sector partners are able to work together to deliver a more co-ordinated approach to care.

Shropshire, Telford & Wrekin: Bereavement support for people affected by suicide

Through the local authority public health teams in Shropshire and Telford & Wrekin, a proportion of the NHS England suicide prevention funding was allocated to develop a suicide bereavement service. This provides emotional and practical support to people affected by a suicide, possible suicide or sudden and unexplained death.

View allMental health articles

West Yorkshire: Reducing risk of suicide in the Gypsy and Traveller community

West Yorkshire Health and Care Partnership is working to ensure that people who have been affected by suicide can help to shape the training, support and resources on offer. One project has been looking to reduce the risk of suicide within West Yorkshire’s Gypsy and Traveller community.

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Bournemouth: A multi-agency response to railway-related deaths

In Bournemouth, a cluster of suicides linked to the railways led to targeted action by public health, council, transport and community partners. The response included a strong focus on communications, helping to change how the local media reports on suicide and mental health.

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Warrington Borough Council: No Wrong Door service

Warrington Borough Council implemented the No Wrong Door programme and runs the service from it's dedicated 'The Lighthouse' hub as a way of providing support to young people who are within or on the edge of the care system.

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Northampton Leisure Trust

In 2010 Northampton Borough Council carried out a business review of leisure services to ascertain the best way forward for the town.

Lincolnshire: Let’s embrace the ratings system

Lincolnshire County Council was the first council to go through a pilot CQC assessment. The council's Executive Director for Adult Care and Community Wellbeing Glen Garrod said he was motivated to put Lincolnshire forward because he believes it is time for social care departments to open themselves up to a system of inspection with ratings.

Nottingham City Council: Create the right environment and support staff

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

Health and Justice Strategy: fully inclusive of people with a learning disability and autistic people

Greater Manchester is the first city-region to develop a Health and Justice Strategy. It is fully inclusive of people with a learning disability and autistic people. It was the first time that health, social care, and criminal justice services came together to look at the issues in an integrated wider strategy. This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

View allAdult social care articles