Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Coventry and Warwickshire: Creating a new identity for our partnership work

Coventry and Warwickshire’s health and wellbeing boards (HWB) had been meeting jointly for a number of years; Partners in Care and Health (PCH) brought in amid concern this partnership work was duplicating the move towards integrated care systems; focus of the HWBs and integrated care partnerships sharpened thanks to fresh perspective and challenging questions posed by PCH peers.

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Stockton-on-Tees: ‘As a new director support helped me ask the tough questions’

Partners in Care and Health (PCH) peers provided support to improve integrated working at place; workshops were held leading to two workstreams on admissions avoidance and discharge to assess. The new director of adult social services says the process helped her hit the ground running.

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Barking and Dagenham: ‘We’ve got the mandate to take next step’

The London borough approached Partners in Care and Health (PCH) to undertake a peer challenge to look at how public health resources were being utilised. The Director of Public Health saw the peer challenge as an opportunity to further develop place-based partnership working. The process has helped the council know what is working and where it needs to do things. differently.

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Dorset Council: acoustic monitoring in care homes

Dorset Council, with funding from the Digitising Social Care Programme, are piloting the use of innovative acoustic monitoring in care homes across the whole of the Dorset Integrated Care System.

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Somerset Council: Using Microsoft Copilot to improve productivity

Somerset Council took a pioneering step by launching a discovery project to explore Microsoft Copilot.

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Cheshire and Merseyside: tackling health inequalities across a region

For Cheshire and Merseyside, as with many Marmot Places, the COVID-19 pandemic sparked collective action across the region’s nine local authorities to address and tackle existing and deepening health inequalities.

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Building back fairer: Manchester’s marmot approach

In 2019, the Greater Manchester Health and Social Care Partnership, already conscious of the persisting health inequalities across its region, commissioned the UCL Institute of Health Equity (IHE) to help establish a Marmot City Region, focussing on reducing health inequalities in the social determinants of health.

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Essex County Council’s Recruitment Transformation

Essex County Council undertook a transformative recruitment project to move from an outsourced model to an in-house resourcing function.

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St Helens Borough Council – augmenting TEC with AI

In October 2024, St Helens Council launched its AI-driven Technology Enabled Care (TEC) Hub, a key component of its 2024-2027 Adult Social Care strategy and its "reablement – home first approach," to transform its services.

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South Gloucestershire Council: A strategic cross-council commitment to tackling inequalities

South Gloucestershire Council is committed to working with its communities and partners to tackle inequalities in all areas of life. In 2024 the council published a four-year tackling inequalities plan, which sets out a whole-council strategic approach to tackling inequalities in 10 areas of life – including health and wellbeing.

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