Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
This case study explores the digital transformation journey of Dorset Council's Housing service following Local Government Reorganisation (LGR). It shows how the service embraced modern technology, built a culture of continuous improvement, and used data to enhance services for residents. It also demonstrates the benefits realised through the creation of the unitary authority.
‘Family Matters’ is a multi-agency programme in Stoke-on-Trent that gives families access to the advice, tips and opportunities they need to thrive. It is a key part of the city council’s commitment to early support – working with partners, including the voluntary and community sector, to ensure that children have the best start in life.
Blackpool Council has developed a unique campus model for delivering integrated services to children, young people, and families. This model is built around three Family Hubs located in the north, central, and south areas of Blackpool.
Early Support Group (ESG) was delivered by Children’s Centre’s practitioners prior to Family Hubs funding, so is part of our core offer.
In 2022 Derby City received Family Hubs funding and commissioned the Speech and Language Therapy (SALT) service to support the delivery of the Neurodiverse pathway, that surrounds ESG.
The Health Equity Teams (HET) programme in Lewisham was developed to address racial health inequalities identified in the Birmingham and Lewisham African and Caribbean Health Inequalities (BLACHIR) report.
Coventry City Council, along with the multiagency partnership, has developed a city-wide model of integrated family support through eight Family Hub locations.
The Family and Baby (FAB) Project, funded through the Family Hubs Programme, supports families with babies in neonatal care across Lincolnshire. Operating from Lincoln and Boston Neonatal Units, the FAB team provides early, relationship-based support to improve attachment, infant development, and parental wellbeing.
Despite not having received Family Hubs and Start for Life programme funding, Royal Borough of Kensington and Chelsea (RBKC) and Westminster City Council wanted to strengthen the delivery of their Start for Life Offer through increased integration and formalisation of services.
In Norfolk, the Parent-Infant Relationship service (PAIRS) and Perinatal Mental Health (PMH) service had a well-established offering before receiving Family Hubs and Start for Life programme funding.