Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bespoke Occupational Therapy Assistive Technology (AT) Service, South Gloucestershire

South Gloucestershire Council’s Assistive Technology (AT) service, led by occupational therapists and technicians, successfully transformed adult social care by integrating personalised, cost-effective tech solutions, enabling independent living, and embedding technology into mainstream care planning and practice.

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Developing a model for Integrated Neighbourhood teams Birmingham and Solihull Integrated Neighbourhood Teams

The programme is helping Birmingham and Solihull (BSOL) to lead the way in delivering the Government’s vision of creating a neighbourhood health service, placing greater emphasis on preventing ill-health by shifting care from hospitals to community and harnessing the latest technology to improve care.

Making the case for a Principal Occupational Therapist post: West Berkshire

This case study highlights how West Berkshire Council established a Principal Occupational Therapist (POT) post to provide strategic leadership, enhance workforce development, and strengthen the role of occupational therapy in adult social care, particularly in prevention and integration with health services.

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Nervecentre patient flow dashboard: how data is helping Nottingham University Hospitals NHS Trust accelerate supported discharges

At midnight on 29 September 2022, there were 285 medically safe (discharge-ready) patients stuck in beds at Nottingham University Hospitals (NUH). Two years later there were 109.

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Discharge and Intermediate Care Frontrunner: Transformation in Hull and the East Riding of Yorkshire

City Health Care Partnership CIC, East Riding of Yorkshire Council, VSE Collaborative Forum, Hull City Council, Humber and North Yorkshire Health and Care Partnership, Hull University Teaching Hospitals, working with OPTICA and The PSC.

South Gloucestershire Council: A strategic cross-council commitment to tackling inequalities

South Gloucestershire Council is committed to working with its communities and partners to tackle inequalities in all areas of life. In 2024 the council published a four-year tackling inequalities plan, which sets out a whole-council strategic approach to tackling inequalities in 10 areas of life – including health and wellbeing.

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St Helens Borough Council – augmenting TEC with AI

In October 2024, St Helens Council launched its AI-driven Technology Enabled Care (TEC) Hub, a key component of its 2024-2027 Adult Social Care strategy and its "reablement – home first approach," to transform its services.

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Essex County Council’s Recruitment Transformation

Essex County Council undertook a transformative recruitment project to move from an outsourced model to an in-house resourcing function.

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Cheshire and Merseyside: tackling health inequalities across a region

For Cheshire and Merseyside, as with many Marmot Places, the COVID-19 pandemic sparked collective action across the region’s nine local authorities to address and tackle existing and deepening health inequalities.

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Building back fairer: Manchester’s marmot approach

In 2019, the Greater Manchester Health and Social Care Partnership, already conscious of the persisting health inequalities across its region, commissioned the UCL Institute of Health Equity (IHE) to help establish a Marmot City Region, focussing on reducing health inequalities in the social determinants of health.

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