Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Somerset Council: Using Microsoft Copilot to improve productivity

Somerset Council took a pioneering step by launching a discovery project to explore Microsoft Copilot.

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Dorset Council: acoustic monitoring in care homes

Dorset Council, with funding from the Digitising Social Care Programme, are piloting the use of innovative acoustic monitoring in care homes across the whole of the Dorset Integrated Care System.

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Barking and Dagenham: ‘We’ve got the mandate to take next step’

The London borough approached Partners in Care and Health (PCH) to undertake a peer challenge to look at how public health resources were being utilised. The Director of Public Health saw the peer challenge as an opportunity to further develop place-based partnership working. The process has helped the council know what is working and where it needs to do things. differently.

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Stockton-on-Tees: ‘As a new director support helped me ask the tough questions’

Partners in Care and Health (PCH) peers provided support to improve integrated working at place; workshops were held leading to two workstreams on admissions avoidance and discharge to assess. The new director of adult social services says the process helped her hit the ground running.

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Calderdale Council: ‘Our health and wellbeing board has been re-energised’

Support from Partners in Care and Health (PCH) focused on re-shaping the work of the health and wellbeing board (HWB) following a period when it lost some focus; changes made to way meetings are organised; council say board is now in “really good place” and praises way PCH peers brought new ideas to the table.

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Coventry and Warwickshire: Creating a new identity for our partnership work

Coventry and Warwickshire’s health and wellbeing boards (HWB) had been meeting jointly for a number of years; Partners in Care and Health (PCH) brought in amid concern this partnership work was duplicating the move towards integrated care systems; focus of the HWBs and integrated care partnerships sharpened thanks to fresh perspective and challenging questions posed by PCH peers.

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How Buckinghamshire Council supports its middle leaders in adult social care

This case study is part of the resource: Leading from the Middle: a learning and development hub for council employed middle leaders in adult social care.

Implementing digital social care records: Case studies

These four case studies identify how barriers can be broken down by addressing cultural expectations and outcomes in systems, by focusing on partnerships, including strong delivery partnerships, by focusing on standards and expectations and by focusing on relationships that make everybody feel a part of something.

Dementia United: Greater Manchester Integrated Care Partnership’s programme for dementia

In Greater Manchester, system leaders are committed to making a difference in the experience of dementia and delirium. Dementia United is Greater Manchester Integrated Care Partnership’s programme for dementia which also includes the Delirium Programme.

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High Impact Change Area F: Optimising the discharge process – case studies

These case studies relate to High Impact Change Area F of the High Impact Change Model: Improving the timely and effective discharge of people with dementia and delirium into the community.

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