Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Lincolnshire Independent Living Partnership: hospital avoidance response team

The hospital avoidance response team – HART – service is delivered by members of the Lincolnshire Independent Living Partnership and takes referrals from secondary care discharge hubs, A&E in-reach teams, the ambulance service, primary care and community health providers. This example of a local initiative forms part of our managing transfers of care resource.

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Cambridgeshire County Council :Technology Enabled Discharge (TED)

In late 2017 the Technology Enabled Care (TEC) team began working on a project to improve pathways and access to TEC for those who were being discharged from hospital. The aim was to significantly increase the take-up of lifelines and telecare within a vulnerable cohort that would most benefit from them and ensure that people had access to the councils in house Reablement Enhanced Response Service (ERS). This example of a local initiative forms part of our managing transfers of care resource.

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Harrow Council: co-located all age disability service for social care, education and health

A new integrated adult Community Learning Disability (LD) Team has been uniquely co-located with children’s social care and education services in purpose-designed premises to improve outcomes for residents of all ages with disabilities.

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Essex County Council, Kent County Council and Suffolk County Council: COVID-19 virtual care

The COVID-19 pandemic has led the Government to take measures to encourage social isolation and slow the spread of the disease.

COVID-19 good practice case study: Discharge to assess in Warwickshire

The health and care system in Warwickshire has maintained, and strengthened, its ‘discharge to assess’ model through the COVID-19 period by remaining aligned to its core principle of maintaining a person centred Home First approach.

COVID- 19 good practice case study: Gateshead’s collective leadership approach

Gateshead Care and Health System has drawn on its history of strong relationships to support residents during the COVID-19 pandemic. System partners have shared their experience of using their collective system leadership approach with the Care and Health Improvement Team as they reflect on what they want to keep and build on.

Experiences of employment and skills devolution: Greater Manchester Combined Authority

"devolution is fantastic and I think we've proved we can manage it".

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London Borough of Hammersmith and Fulham: Dorothy’s Story

End of life care at home under the Community Response and Reablement team during the COVID-19 pandemic. This case study forms part of our end of life care guide for councils.

Barnsley Council: Collaborative working with the voluntary and community sector to improve individual experiences at the end of life

In Barnsley, South Yorkshire, a Macmillan Social Worker is employed by Barnsley Council to sit within the multidisciplinary team of clinical nurse specialists, occupational therapists and dieticians to provide expert support for people in need of complex palliative care and support at end of life. This case study forms part of our end of life care guide for councils. This case study forms part of our end of life care guide for councils.

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