Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bradford Council: Supporting the ASC front door with AI digital assistants

In August 2024, Bradford Council, along with Norfolk and West Northamptonshire Councils, partnered with CC2i and Bullet AI to collaboratively co-produce and pilot a new Adult Social Care (ASC) front door solution using AI Digital Assistants. This approach has been live with all three collaborating councils for six months and is now a product called AIDA.

Dingley's Promise: Driving an Inclusion Movement in Partnership with Parent Carers

This case study describes how the charity Dingley’s Promise worked in partnership with parents carers to ensure a successful inclusion project reached as many families and early years practitioners as possible. It describes the strategic approach taken and practical tips gained from working closely with local authorities (LAs) as well as the parent carers involved.

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Best Start Collaborative: Co-producing Nottingham City’s Best Start Strategy

Nottingham City Council developed its first Best Start Strategy (2025–2035) through co production with partners, parents, caregivers and children to tackle inequalities and improve outcomes from pre conception to age five, using data and lived experience to shape a child centred, preventative approach.

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Kirklees Parent Led Change

This case study describes how Parent champions were recruited by the LA through a range of services working with families. These parents worked alongside Dingley's and the LA and led their own activities to drive training engagement and develop parent on parent support locally.

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Strengthening Partnership Working to support Improvements in 3 year old GLD

Lancashire County Council identified improving school readiness and the proportion of children achieving a Good Level of Development (GLD) as a key strategic priority. System intelligence showed that too many children were reaching school age without the core developmental foundations needed to thrive

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Whole Systems Approach to Physical Activity Oxfordshire

Oxfordshire’s ‘Whole Systems Approach to Physical Activity’ (WSAPA) provides an evidence-based approach to tackling physical inactivity and health inequalities through interventions delivered in partnership with district councils across Oxfordshire.

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BookTrust programmes supporting Speech and Language in Derby Family Hubs

Derby Family Hubs are passionate about the work they do to promote early literacy for children in Derby city. They embed Bookstart programme resources in the work they do across this area.

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Preventing youth-produced sexual imagery: applying social norms through the ‘OK to Ask?’ campaign in Surrey

The ‘OK to Ask?’ campaign, delivered for Surrey Police and the Office of the Police and Crime Commissioner, tackled youth-produced sexual imagery (YPSI) among 13–17-year-olds.

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Understanding Bradford’s Family Hub and Parenting Service Model: Oxfordshire County Council

This case study summarises a learning exchange between Bradford Children and Families Trust and Oxfordshire County Council . The discussion was initiated by Oxfordshire County Council, who were keen to learn from Bradford’s approach as they reflect on the future development of their own Best Start Family Hubs and parenting offer.

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