Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bristol City Council working with their local VCFSE sector

Bristol City Council is keen for there to be ‘no wrong front door’ for families seeking to access support and provision. To increase accessibility to Family Hubs and the breadth of support available, their Family Hub Programme has sought to partner with the local VCFSE sector, who are already supporting families in the city through sustainable, trusted relationships and grassroots projects.

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Health visiting service identifying the need for an additional targeted contact at 3 to 3.5 years Local authority: Bath and North East Somerset

The health visiting service operates on a ‘Universal in Reach – Personalised in Response model with four levels of service: community, universal, targeted and specialist support.

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The Birmingham Journey. Collecting WellComm Data to Support Speech, Language and Communication Educational Outcomes for Young Children

The Birmingham Local Area SEND inspection in 2018 highlighted the need to reduce waiting times for Speech and Language Therapist referrals. In response, Birmingham adopted the Balanced System Approach, focusing on family support, environment, workforce, identification, and intervention.

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Integration of BookTrust with Family Hubs to improve school readiness

BookTrust is the largest children’s reading charity in the UK, with a purpose to support children from low income or vulnerable families to read regularly and by choice so they can experience the transformative benefits of reading. BookTrust has partnership agreements with every local authority in England and has further developed local collaboration, integrating with 342 Family Hubs.

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Driving data-led decisions: how London developed a unified view of its electric vehicle charge point network

The London Office of Technology and Innovation (LOTI) created a unified dashboard for EV charge point data, enabling secure, standardised sharing and analysis across London boroughs.

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Tower Hamlets – A borough - wide approach to Starting Reception

This case study details the implementation of the Starting Reception resource throughout Tower Hamlets Family Hubs as part of the School Readiness Programme.

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Establishing an effective and representative Parent Voice Network in Coventry - Coventry City Council

The Coventry Parent Voice Network was established to amplify parent and carer involvement in shaping local services, driven by Family Hub and Start for Life National Framework to create Parent Carer Panels.

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See us- Hear us: Listening to babies: Learning from Start for Life and Family Hubs Transformation

Babies have a voice – that is, they have a right to have their views taken seriously in decisions affecting their lives. This voice is best interpreted through warm relationships with those who know them well. This resource covers the importance of listening to babies’ views to understand their experiences and give them the best start in life.

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Barking and Dagenham: Statutory youth offer

In response to Section 507B of the Education Act 1996, Barking and Dagenham developed a dynamic, co-owned Youth Offer shaped by young people and VCFS partners.

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Fantastic 2s – Engaging Eligible Families in Early Education: London Borough of Wandsworth

Fantastic 2s began in late 2016 as a small pilot – and nine years on, it’s still going strong! The programme was born out of a clear need: the uptake of free early education places was worryingly low.

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