Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Transforming skills and employment delivery in response to the pandemic - Devon County Council

With the onset of the pandemic, the employment and skills service had to pivot to online and alternative delivery approaches in a very short timescale to continue to support learners, young people and those that were being made redundant or who had lost their business.

View allEmployment and skills articles

Digital service transformation and partnership - Staffordshire County Council

Staffordshire has taken a partnership approach with the eight district councils to identify gaps in government support and local needs and priorities.

View allEmployment and skills articles

How St Helens Library Service positively impacts on speech, language and communication outcomes for children

St Helens Library Service works in partnership across the Council and beyond to ensure children and young people have a positive start in life, through the provision of quality books and activities that strengthen speech, language and communication.

Archive staff enable home working: Gloucestershire County Council and Gloucester City Council

Archive staff in Gloucestershire worked quickly, using their specialist professional archive skills to set up a system which enabled the scanning and sending of physical post to staff working from home.

The Old Courts Arts Centre: Food parcels and welfare calls; A safety net for the people of Wigan

The Old Courts Arts Centre is a six year old multi-arts organisation based in Wigan. They initially had no concept of the impact the pandemic would have on The Old Courts. When the pandemic hit, they needed to find a way to stay connected to the local community.

Festival Bridge: Let’s Create - Art packs for children and young people

Festival Bridge is one of ten Bridge Organisations working nationally with investment from Arts Council England and the Department for Education. The aim of Bridge Organisations is to connect the cultural sector and the education sector so that children & young people can have access to great arts and cultural opportunities.

View allCulture articles

Special Educational Needs and Disabilities, Behaviour Change across the system of support: Suffolk County Council

The 2015 Care Act and 2014 Children and Families Act gave young people with Special Educational Needs and Disabilities more rights to support and for longer. Whilst being a much needed and well received pieces of progressive legislation, they presented severe problems in a system primarily driven by resource limitations.

View allChildren and young people articles

Local contact tracing: Preston

In many two tier areas, Preston County Council has taken the lead on setting up local contact tracing teams. Often they host the contact tracers, leaving the districts to do the home visits. This case study is part of a series on local contact tracing.

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Wigan Borough Council's integrated health and wellbeing offer to tackle childhood obesity

Wigan commissions leisure services to provide an integrated health and wellbeing offering which makes full use of the community assets that families trust most - schools and Start Well Family Centres - as well as providing weight management services for children and young people.

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Transitions in Hammersmith and Fulham: The “Preparing for Adulthood” Team

The development of a transitions service offered by Hammersmith & Fulham Council demonstrates the good practice set out in several key domains of this outcomes and improvement framework.

View allAdult social care articles