Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Barking and Dagenham: Community drop-ins to boost child vaccination and access to health services

The London borough of Barking and Dagenham has partnered with local NHS teams and the voluntary sector to run pop-up clinics offering child immunisations and access to GPs.

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Surrey: Overcoming Barriers To Retrofit

Over the last three years, Surrey County Council has developed a collaborative plan with trusted partners across the county to support residents with reducing energy bills, keeping homes warm and free of damp and mould, and reducing residential carbon emissions, which account for around 30 per cent of Surrey’s total.

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Youth sufficiency mapping: Staffordshire County Council

Staffordshire County Council procured spatial insight software to map a summary of services which support children and young people.

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South Cambridgeshire - Contact centre chatbot to improve resident satisfaction

South Cambridgeshire District Council's Transformation team, driven by the vision to continuously enhance services for residents, has initiated the phased implementation of an AI-powered solution within their contact centre.

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Disability Sports Development: Calderdale Council

Supported by Calderdale’s ‘Short Breaks for Disabled Children’ initiative, a varied programme of sport and leisure activities enables SEND children, young people and adults to access and participate in a wide range of sport and leisure activities.

Birmingham City Council’s Full of Beans Campaign

The Birmingham's Food Revolution is striving to create a fair, sustainable and prosperous food system and economy, where food options are nutritious, affordable and desirable so everyone can thrive. 

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Halton Borough Council: Digital front door in family hub services

Halton Borough Council has created a Digital Front Door into its Family Hub Services partnering with Beebot AI.

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Restorative and inclusive schools in Gloucestershire

In 2016, Gloucestershire schools faced high exclusion rates, leading to the introduction of restorative practices, which significantly reduced suspensions and improved attendance. Now implemented in over 70 schools, the approach fosters safer environments, better mental health, and improved teacher retention.

Brighton and Hove’s integrated approach to supporting children and young people’s mental health and wellbeing.

Brighton and Hove Council employs a multi-agency, stepped care approach to support children and young people’s mental health. These services are embedded in every secondary school, extend to primary schools and colleges, and offer a range of interventions to support mental health at all levels.