Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Prescription Charges Project: Oldham Metropolitan Borough Council

Oldham Youth Council (OYC) prepared and presented a motion to full council for the council to pay the prescription charges for care leavers for whom they are corporate parents.

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Bristol City Council: Bristol WORKS

To address high levels of disengagement with young people, leading post-16 providers in Bristol have developed a collaborative strategy for building a high quality system. A key part of this includes the Bristol WORKS programme, providing access to quality work experience and apprenticeships to every young person in the city.

View allEmployment and skills articles

Hackney Borough Council: An inclusive approach to employment

An inclusive approach is integral to employment support within Hackney Borough Council. The design of programmes and opportunities are focused on engaging and supporting hard-to-reach groups in the area, including care leavers, young people with disabilities and young black males.

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Norfolk County Council: Positive Activities Programme

Norfolk's approach to supporting pathways for the hard-to-reach groups in the Council is not documented in a single published strategy but is evident through the range of more specific council strategies for supporting vulnerable and hard-to-reach young people. This includes those with special education needs or disabilities (SEND), youth offenders, and those in care or leaving care.

View allEmployment and skills articles

Eastleigh Borough Council: Independent network supporting councillor safety

This case study demonstrates how a team of independent councillors replicated the support offered by more traditional party structures to create a safer environment for local independent councillors.

Essex, Thurrock and Southend-on-Sea: POWER project

A design team came together drawing from staff in CAMHS, education, the voluntary sector and Youth Offending Services from three local authorities. The team examined two local critical cases and identified a need for a primarily solution-focused emotional wellbeing support for children in the 8-13 age range.

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Middlesbrough: one-stop wellbeing clinic in shopping centre

The Dundas Shopping Centre in the heart of Middlesbrough town centre is the Live Well Centre, a one-stop shop for healthy living run by the council’s public health team.

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Wiltshire: Supporting the employability and skills of young people

In Wiltshire the council has provided targeted support to those most at risk, setting up a dedicated team to work with young people not in education, employment or training.

Dorset Council Libraries: Toddler Time and Talk

Libraries across Dorset host a range of early years programmes such as Rhyme Times, Library Gets Lively and Story Times to support early language development and a love of books and reading. Following a Rhyme Time session at Portland Library, staff identified a need to develop their sessions in response to the requirements of some of their families; in the main the isolation of some parents who found it difficult to break into established groups, or who were new to the area and had not developed relationships with other parents.

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Telford & Wrekin Council: How the council delivered communications during a SEND inspection

In March 2023, Telford & Wrekin Council received notification of an impending Special Educational Needs and Disabilities (SEND) inspection. This case study explores how the council turned a potentially high-pressure situation into a showcase of collaboration, clarity, and confidence and how communication played a vital role at every stage.