Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
Previously, the service relied on external trainers for moving and handling training, which caused delays for new starters and impacted service delivery.
The Coventry Parent Voice Network was established to amplify parent and carer involvement in shaping local services, driven by Family Hub and Start for Life National Framework to create Parent Carer Panels.
Since 2021, Hounslow’s Community Development Team has pioneered a place-based approach to community engagement, partnership working, and local democracy. By embedding officers in neighbourhoods, facilitating networks of voluntary and community groups, and transforming traditional council forums into collaborative spaces, the team has built the infrastructure for genuine civic participation and collective action.
The development of an agile and flexible online app that would provide all information in one place with the ability to interrogate performance alongside other key issues such as risk and finance.
Babies have a voice – that is, they have a right to have their views taken seriously in decisions affecting their lives. This voice is best interpreted through warm relationships with those who know them well. This resource covers the importance of listening to babies’ views to understand their experiences and give them the best start in life.
Reigate & Banstead Borough Council adopted a data-driven approach to housing and homelessness, using interactive dashboards and improved data sharing to enable more transparent, evidence-based decisions.
Norfolk County Council implemented an automated, legally compliant data-sharing process for death registrations, enabling timely service updates and improved support for families, reducing delays and preventing overpayments.
The development and implementation of the Enhanced Infant Feeding Service provide a community-based frenotomy clinic across LLR, developed through partnership between Family Hubs, LPT, and the ICB.
Fantastic 2s began in late 2016 as a small pilot – and nine years on, it’s still going strong! The programme was born out of a clear need: the uptake of free early education places was worryingly low.