Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Somerset Council’s Target Operating Model

This case study examines how Somerset Council, following the wave of unitary authority creations in 2019 created their Target Operating Model, helping the new council navigate financial pressures and foster a new shared culture focused on delivering better resident outcomes.

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Rural delivery of Perinatal Mental Health and Parent-Infant Relationship services: Cornwall

We want every family to access the support they need to achieve the best start in life for their babies. For perinatal mental health and parent-infant relationship support, this means access to universal services to help spot and respond to issues before they develop into more complex problems.

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Enhancing services and upskilling staff members to ensure continuity of care in Parent-Infant Relationship and Perinatal Mental Health services.

In 2019, Plymouth consulted with children and families across the city to understand their perspectives on babies’, children’s and young people’s services. The consultation found that families had to navigate a complex system to access support. Furthermore, vulnerable families were sometimes distressed when they interacted with too many practitioners who they did not have an existing relationship with, reiterating their story multiple times.

Delivering infant feeding services to diverse populations in Coventry

Historically, breastfeeding rates in Coventry have been below the national average. The infant feeding team wanted to harness the opportunity presented by the Family Hubs and Start for Life programme to increase engagement with their infant feeding services and encourage more mothers to breastfeed.

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Using strategic needs assessments to better meet the mental health and wellbeing needs of families

Two years before receiving funding from the Family Hubs and Start for Life programme, the team in Islington completed a Joint Strategic Needs Assessment (JSNA) of the 0-5 population and their families. Following the introduction of the Family Hub model, an additional wider needs assessment of the 0-18 population (and 0-25 for special educational needs) was completed in line with Family Hub and Start for Life programme expectations. Together, this helped to identify key areas of focus for Islington’s Start for Life services.

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An integrated, bi-borough approach to the delivery of Perinatal Mental Health and Infant Feeding services

Despite not having received Family Hubs and Start for Life programme funding, Royal Borough of Kensington and Chelsea (RBKC) and Westminster City Council wanted to strengthen the delivery of their Start for Life Offer through increased integration and formalisation of services.

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The integration of Parent-Infant Relationship and Perinatal Mental Health services

In Norfolk, the Parent-Infant Relationship service (PAIRS) and Perinatal Mental Health (PMH) service had a well-established offering before receiving Family Hubs and Start for Life programme funding.

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Developing a Parent-Infant Emotional Wellbeing team: North Lincolnshire Council

Prior to the Family Hubs and Start for Life Programme, North Lincolnshire’s parent-infant relationship service model primarily targeted families with the most pressing needs, however there was limited support available for those with mild or moderate needs.

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Developing a holistic and inclusive parenting support offer: Wolverhampton City Council

Supporting new and expectant parents as they make the transition into parenthood is crucial for providing babies with the best start in life. The Family Hub and Start for Life Programme in Wolverhampton includes various workstreams, all focused on providing supportive and inclusive parenting support and community outreach initiatives.

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Supporting Neonatal Families through the Family and Baby (FAB) Project: Lincolnshire County Council

The Family and Baby (FAB) Project, funded through the Family Hubs Programme, supports families with babies in neonatal care across Lincolnshire. Operating from Lincoln and Boston Neonatal Units, the FAB team provides early, relationship-based support to improve attachment, infant development, and parental wellbeing.

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