Case studies

The Gold Line is a dedicated 24/7 telephone service for people who may be in their last year of life and their families and aims to support them to receive the right care, in the right place at the right time. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

To test progress towards shared ambitions and the effectiveness of the Health and Wellbing Board (HWB), the Board conducted a comprehensive and well-evidenced review process based on information sharing. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

North Tyneside has seen a significant reduction in the teenage pregnancy rate of 74 per cent since 1998. At the heart of North Tyneside Council’s success has been its partnership working which has allowed it to make great strides in creating youth-friendly services.

The social care technology company Konnektis and Bradford Metropolitan District Council have developed an information sharing platform which aims to help people to stay in their home. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

The IAM form, a patient held record that can be changed, added to and enhanced as needs change, is an opportunity for patients to consider their own strengths, resources as well as their health and social care needs. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

When responsibility for public health transferred to local government in 2013, HIV rates in London were rising. This case study explains how effective stakeholder engagement and clear communication brought all 33 London boroughs together to tackle the issue and deliver change.

The assignment was to review the planning (development management) and enforcement service, advise on best practice, the potential for productivity gains and any other improvements that could be made to realise efficiency gains – in order that these could be embedded within any new managerial approach or operational structure adopted within the service. 

Peopletoo carried out an evaluation of Bristol City Council's targeted Early Help and commissioned services to assess the current model and offer an independent assessment of its effectiveness and value for money, while also considering further opportunities to provide a more joined up and cost effective approach. This case study forms part of our productivity experts resource.

Timesage is a commercial brand for Melton Borough Council. The initial aim was to develop a pilot with a view to providing chargeable services to local people using a monthly subscription payment model. The pilot period was used to extend our lifeline services to support more independent living but we also have plans moving forward for leisure activity packages. This case study forms part of our productivity experts resource.

Buckinghamshire County Council’s Business Intelligence, Insight and Improvement team have worked collaboratively with the council’s SEND service to develop a complex predictive model to forecast demand and cost