Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
The Greater Cambridge Shared Planning (GCSP) service, a partnership between South Cambridgeshire District and Cambridge City councils, has embarked on a journey to integrate artificial intelligence (AI) into its planning consultation processes.
This case study explores the digital transformation journey of Dorset Council's Housing service following Local Government Reorganisation (LGR). It shows how the service embraced modern technology, built a culture of continuous improvement, and used data to enhance services for residents. It also demonstrates the benefits realised through the creation of the unitary authority.
This case study explores Birmingham City Council's City Observatory, a pioneering data platform established to create a single source of truth about the city, its communities, and public services. Through examining the programme's development, we see how breaking down data silos and making insights accessible can transform decision making in local government.
This case study explores Coventry City Council's approach to developing data skills across its workforce through a structured apprenticeship programme. By recognising data as foundational to delivering the council plan and digital strategy, the council has taken a whole organisation approach to data skills development in the context of shrinking budgets and capacity challenges.
The London borough of Barking and Dagenham has partnered with local NHS teams and the voluntary sector to run pop-up clinics offering child immunisations and access to GPs.
Somerset Council and its NHS partners have successfully reframed their approach to homeless health, using insight-driven service design to deliver support that makes a real difference to the lives of vulnerable people.
St Helens Borough Council, working in collaboration with its partners through an award-winning inequalities commission, is looking at how stigma can exacerbate the inequalities affecting many aspects of people’s lives. Together, they are exploring how stigma can affect people’s access to and experience of a range of services, and how system change can help to combat this.
‘Communities Keeping Well’ is an innovative community partnership in Tower Hamlets using co-production to stimulate community engagement and grow participation, volunteering, networks and cohesion.