Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Parkwood Leisure – The key to solving council challenges? Data-driven action

With budgets shrinking and health gaps growing, councils need data-driven leisure strategies. Moving Communities helps nearly 40 councils unlock £75M in social value, £13.26M healthcare savings, and 2M visits from deprived areas - turning leisure services into strategic assets that boost health and cut costs.

Surrey: Overcoming Barriers To Retrofit

Over the last three years, Surrey County Council has developed a collaborative plan with trusted partners across the county to support residents with reducing energy bills, keeping homes warm and free of damp and mould, and reducing residential carbon emissions, which account for around 30 per cent of Surrey’s total.

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Sustainability Staff Networks: Encouraging collaborative climate conversations

Central Bedfordshire Council’s Staff Networks are integral for staff wellbeing and helping to make positive changes to policies, procedures and the staff experience.

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South Gloucestershire Council: A strategic cross-council commitment to tackling inequalities

South Gloucestershire Council is committed to working with its communities and partners to tackle inequalities in all areas of life. In 2024 the council published a four-year tackling inequalities plan, which sets out a whole-council strategic approach to tackling inequalities in 10 areas of life – including health and wellbeing.

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Youth sufficiency mapping: Staffordshire County Council

Staffordshire County Council procured spatial insight software to map a summary of services which support children and young people.

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Exploring AI in the West Oxfordshire communications team

ran a project to explore how AI could help build capacity and better deliver its work.

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Performance management at Oadby and Wigston Borough Council

Oadby and Wigston Borough Council has implemented a structured, customer focused performance management approach that drives continuous improvement.

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Burden Road scheme: East Riding of Yorkshire Council

Transforming an underused piece of land prone to anti-social behaviour into affordable housing with a local workforce, positively impacting the local labour market, as well as increasing housing supply.

South Cambridgeshire - Contact centre chatbot to improve resident satisfaction

South Cambridgeshire District Council's Transformation team, driven by the vision to continuously enhance services for residents, has initiated the phased implementation of an AI-powered solution within their contact centre.

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London Borough of Brent: Updating an adaptation strategy

Brent’s Climate Adaptation and Resilience Plan (CARP) in July 2022 outlined the key climate risks facing the borough, including flooding, heatwaves, drought and extreme cold.

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