Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Kingston Council: Using AI in Adult Social Care administration

Kingston Council has piloted an AI-powered solution aiming to streamline the process of writing case notes and assessments, freeing up valuable time for social workers to focus on direct client care.

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Newham Council: Establishing the UK Centre for Artificial Intelligence for the public sector

Newham Council and the University of East London have forged a strategic partnership to establish a UK-based centre dedicated to pioneering AI research, training and solutions for the public sector.

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Halton Borough Council: Digital front door in family hub services

Halton Borough Council has created a Digital Front Door into its Family Hub Services partnering with Beebot AI.

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Hertfordshire County Council: AI road maintenance robot

Hertfordshire County Council, technology company Robotiz3d and academics at the University of Liverpool have successfully developed an innovative AI-powered solution for road maintenance.

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Rotherham: Support is helping us get in shape for peer review

Rotherham requested Partners in Care and Health’s (PCH) support to undertake the public health strengths and risks self-assessment tool. The work identified a series of strengths and challenges from community engagement to supporting members which are now being addressed. The support comes ahead of a three-day regional Association of Directors of Public Health (ADPH) peer review later this year.

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Stockton-on-Tees: ‘As a new director support helped me ask the tough questions’

Partners in Care and Health (PCH) peers provided support to improve integrated working at place; workshops were held leading to two workstreams on admissions avoidance and discharge to assess. The new director of adult social services says the process helped her hit the ground running.

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Embedding a Mental Health Support Team in the Educational Psychology service.

Sutton’s Mental Health Support Team, embedded within the Educational Psychology service, builds strong connections with schools and support services to offer early intervention for mental health. The team also addresses parental anxiety and works to improve school attendance linked to mental health issues.

Brighton and Hove’s integrated approach to supporting children and young people’s mental health and wellbeing.

Brighton and Hove Council employs a multi-agency, stepped care approach to support children and young people’s mental health. These services are embedded in every secondary school, extend to primary schools and colleges, and offer a range of interventions to support mental health at all levels.

Youth-Led Solutions: Cllr Claire Mascarenhas and St Neots' Mental Health Initiative

In response to rising mental health concerns and a lack of facilities for young people in St Neots, Cllr Claire Mascarenhas spearheaded a community-driven initiative. This included hiring a dedicated Youth Worker, involving young people in the recruitment process, and securing additional funding to further support local youth mental health needs.

LG Inform Plus – Birmingham City Council

This case study highlights the work that Birmingham City Council has undertaken using LG Inform Plus. This includes their use of the direct data feed Application Programable Interface (API) which allows them to view and download open data about local areas.

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