Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Zero carbon Manchester

In our webinar ‘Climate change: what next for local authorities?’, Manchester City Council set out the communications work it is undertaking to help make Manchester a zero carbon city by 2038.

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Using behavioural insights to increase contact with tenants in rent arrears in Wigan

Wigan Council's Collections team used behavioural insights to encourage tenants who were in arrears and who had not been in contact with the Collections team to get in touch and access support. The team sent a one-page letter to tenants – written with an empathetic tone emphasising support rather than arrears and rent collection, and featuring a single call-to-action. Laura Melling of Wigan Council reflects on the project.

Health-led employment support in South Yorkshire and Bassetlaw

Working Win was a trial programme of health-led employment support run by South Yorkshire Mayoral Combined Authority in partnership with Department of Work and Pensions, Department of Health and Social Care and NHS England.

Basildon Advice Store

The Basildon Advice Store opened in 2019 and is run by Basildon Council. Residents may walk in and use it to access employment-related skills from a range of local providers.

Food and green spaces in Oldham

Oldham Council's vision is to be Greater Manchester’s "inclusive economy capital", by making the most of local assets and resources, including local purchasing, supporting local small and medium enterprises (SMEs) and working with the community and voluntary sector. This ethos can be seen in their work on food and green spaces, crucial to the health and wellbeing of residents.

Live Well Kent

Live Well Kent (LWK) is a county-wide free service to help residents over 17 improve their mental and physical health and wellbeing. Services are provided by an extensive network of community organisations, coordinated by two strategic partners, within a single framework.

Wakefield Council: evidence-based support to raise aspirations

Wakefield Council has a range of coordinated and evidence-based projects and programmes which aim to improve the wellbeing of residents, help them into the job market and raise aspirations. They are carefully structured and monitored to produce the best results. 

Healthy place-shaping in Bicester

Cherwell District Council has a strong belief in working with its communities to reduce health and income inequalities and improve community cohesion.

Leeds: Providing a women-only COVID-19 vaccine offer

A women-only vaccination clinic was set up in a local area in Leeds experiencing lower vaccine uptake rates in order to provide a safe space for women to access the vaccine.

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Newcastle: Tackling low uptake in men through the power of football

To help tackle the low vaccine uptake in Newcastle's working age men, Newcastle City Council and the local NHS worked closely with the city’s football club to help increase vaccination rates.

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