Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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LG Inform Plus – Stockport Metropolitan Borough Council

This case study highlights the work that Stockport Metropolitan Borough Council has undertaken using LG Inform Plus. This includes its approach to business intelligence via the use of the LG Inform Plus API.

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Bristol City Council: Bristol’s One City Response

From March 2022, the Bristol City Council Neighbourhood and Communities service have convened staff from across the council to understand the potential impacts of the rising cost of living on individuals and communities.

London Borough of Tower Hamlets: Tower Hamlets Community Advice Network

Tower Hamlets Council worked with the Tower Hamlets Community Advice Network (THCAN) to launch a borough-wide referral system which links residents with a wide variety of local advice and support services.

South Gloucestershire Council: Cost of Living Taskforce and signposting campaign

South Gloucestershire Council created a Financial Security Group to link all areas of financial security together and provide a comprehensive approach to supporting people.

Kirklees Council: An evidence base for the housing needs of older, ethnic minority communities

Kirklees Council commissioned a research study to better understand how preferences in the ageing ethnic minority populations affects housing needs across the district. The purpose was to gather evidence the council can use to inform investment decisions about future housing for older people.

Havering Council: Children and young people: mental health training and support for schools

Bringing together partners to support a whole school approach to mental health and the utilisation of a locally developed online resource setting out information on mental health and suicide prevention training and support for schools and families. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

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Transformation network roundtable: Learnings and opportunities from hybrid working

Coming out of the pandemic many organisations were keen to harness the benefits of hybrid working, but were also acutely aware of the need to ensure workforce wellbeing. This roundtable reflects on the learnings from the past two years and shares insights into how councils are moving forward, adapting their strategies to build resilience in the future and create a place where people can live, work, and study. 

Performance management at Cheshire West and Chester Council

This case study describes how Cheshire West and Chester Council developed a revised performance management framework (PMF) alongside its new council plan.

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Performance management at High Peak Borough Council and Staffordshire Moorlands District Council

This case study describes how High Peak Borough Council and Staffordshire Moorlands District Council have embedded performance management at all levels within both councils.

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Performance management at Basildon Borough Council

This case study explores how Basildon Borough Council developed a positive performance management culture based on transparency, ‘no blame’, and ownership of the process across all levels of the organisation.

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