Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Little Minds Matter Bradford

This project aims to help families understand the importance of good mental health and offers support where there are concerns or challenges with the parent-infant relationship as a result of for example, a traumatic birth, loss or bereavement, low mood or anxiety.

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Online care plans give people more control

This project explored the development of online care accounts for service users and carers, enabling them to complete tasks such as updating demographic information or downloading care plans.

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Giving adults with learning disabilities more independence through online resources

TECHKNOW is an online resource supporting adults with learning disabilities and carers find technology to help them be more independent.

Preventing falls in the community with the Safe Steps mobile app

Falls can have a devastating impact on an older person’s life, causing physical injury and a loss of confidence and independence. This project aims to improve prevention and management of falls to reduce the impact on older residents and the health and social care system.

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Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

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Surge testing in Walsall

Walsall council used mobile testing and adapted their approach to reach different groups.

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Exploring a Best in Class Offer through Cross-Boundary Service Redesign: Broadland District and South Norfolk Councils

Broadland District and South Norfolk Councils sought support from the LGA’s Housing Advisor Programme to develop a pioneering, shared service model for the single officer team who have been delivering the Housing and Homelessness service from January 2020.

Westminster City Council BAME Staff Network

An example of a council using its Black, Asian and Minority Ethnic staff network to help it work towards a real culture change within the organisation on equality and diversity issues.

Birmingham City Council: Community Champion Programme and Community Partners

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.

Surge testing in Norfolk

The Government announced that surge testing was to take place in Norfolk on Tuesday 16 February.  The testing started the following day focussing on the market towns of Diss and Roydon, which are home to around 10,000 people. 

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