Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Newham: HMO Landlord Council Tax Counter Fraud Project

A fresh approach was required to tackle council tax arrears in the house in multiple occupation sector. The introduction of council wide licensing, with its additional powers and intelligence, presented an opportunity to increase council tax collection.

View allWelfare reform articles

Risks and value of the care home market

Torbay Council wishes to influence the size and shape of its residential care home market for older people, desiring an expansion of alternatives to residential care in the future. The remaining care homes will provide more specialist services for people with complex needs and dementia. The project developed a multidimensional analysis to provide a view about the quality and viability of providers required in the future, to inform a market strategy for Torbay. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

North Yorkshire: a specialist young parents health visiting service

A young parenting programme has been set up in North Yorkshire, led by specialist health visitors. It helps provide comprehensive one-to-one support for young parents and is filling an important gap following the decommissioning of the Family Nurse Partnership service. This case study is an example of the work that councils are doing to support young parents.

View allChildren and young people articles

West Sussex: providing support to those that do not qualify for FNP

West Sussex County Council has set up a young parents pathway to complement the work of the Family Nurse Partnership. The service is able to support young parents who would not normally qualify for FNP help. This case study is an example of the work that councils are doing to support young parents.

View allChildren and young people articles

Fees and charges review: community protection, transport and environment

An LGA commercial expert was commissioned to carry out a review of potential opportunities for either introducing or increasing charges for discretionary service provision in Surrey County Council's Highways, Transport and Environment (HTE) directorate.

View all Efficiency and income generation articles

London boroughs of Camden and Islington: public health transformation six years on

This case study shows the excellent work that public health in local government is doing to commission for quality and best value across all areas.

View allPublic health articles

Norfolk County Council: public health transformation six years on

This case study shows the excellent work that public health in local government is doing to commission for quality and best value across all areas.

View allPublic health articles

Derbyshire County Council: public health transformation six years on

This case study shows the excellent work that public health in local government is doing to commission for quality and best value across all areas.

View allPublic health articles

Hampshire County Council: public health transformation six years on

This case study shows the excellent work that public health in local government is doing to commission for quality and best value across all areas.

View allPublic health articles

The link between engagement and cohesion in Bexley

Bexley is keen to increase civic participation and citizen power, rates for which vary across the borough.