Case studies

In 2017/18 North Kesteven District Council undertook a customer-led review of parking provision that resulted in a joined-up approach to managing parking quality, quantity and cost within Sleaford town centre.

Waveney District Council has supported the Southwold Coastal Community Team in developing an evidence-base to underpin its work revitalising the town centre.

The London Mental Digital Wellbeing Service enables Londoners to assess their own mental health, get information about how to look after their own wellbeing, access support, and connect with others - including mental health professionals. PHEBI applied an underpinning behaviour change framework, used low cost interventions to optimise the flow of users to and through the digital space, and advised on the selection and offer of apps for wellbeing support – all based on existing theory and evidence.

Shepway District Council (now Folkestone and Hythe District Council) transformed its revenues and benefits service by reinventing the way that the service operated for both the customer and the council. It received recognition for its work when it won the 2018 iESE Award for transforming through technology.

As part of our transformational plans we wanted to ensure that we developed a corporate approach to procurement, contract management and rationalisation of ICT systems.

During the August bank holiday in 2017, Copeland Borough Council was hit by a zero-day ransomware cyber attack.

Stoke-on-Trent City Council is an ambitious local authority, with a housing policy focused on maximising use of the HRA and council assets to support existing communities and as a tool to lever in matching support from Government, the third sector and private developers.

A key priority of the Isle of Wight’s ‘Care Close to Home’ Strategy is to deliver significant improvements to the quality of adult social care registered services. This forms part of our adult social care markets and commissioning resource.

This case study describes North East Lincolnshire’s progress developing integrated care arrangements. It is part of an evidence review commissioned from the Institute of Public Care.

This case study describes Plymouth’s progress developing integrated care arrangements. It is part of an evidence review commissioned from the Institute of Public Care.