Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Living Sport: Adding physical activity into the National Diabetes Prevention Programme in Cambridge

A pilot project designed to add physical activity sessions to an already in place National Diabetes Prevention Programme.

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Developing an Enhanced Infant Feeding service offering Frenotomy in Local Community Within Family Hub: Leicester City Council

The development and implementation of the Enhanced Infant Feeding Service provide a community-based frenotomy clinic across LLR, developed through partnership between Family Hubs, LPT, and the ICB.

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Fantastic 2s – Engaging Eligible Families in Early Education: London Borough of Wandsworth

Fantastic 2s began in late 2016 as a small pilot – and nine years on, it’s still going strong! The programme was born out of a clear need: the uptake of free early education places was worryingly low.

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A data driven approach to housing and homelessness: Reigate & Banstead Borough Council

Reigate & Banstead Borough Council adopted a data-driven approach to housing and homelessness, using interactive dashboards and improved data sharing to enable more transparent, evidence-based decisions.

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Smarter sharing, better support: Norfolk County Council’s improved approach to sharing death registration data

Norfolk County Council implemented an automated, legally compliant data-sharing process for death registrations, enabling timely service updates and improved support for families, reducing delays and preventing overpayments.

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See us- Hear us: Listening to babies: Learning from Start for Life and Family Hubs Transformation

Babies have a voice – that is, they have a right to have their views taken seriously in decisions affecting their lives. This voice is best interpreted through warm relationships with those who know them well. This resource covers the importance of listening to babies’ views to understand their experiences and give them the best start in life.

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Wirral Council: Operational performance, governance and assurance model

The development of an agile and flexible online app that would provide all information in one place with the ability to interrogate performance alongside other key issues such as risk and finance.

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Building engagement infrastructure: Hounslow's community development approach

Since 2021, Hounslow’s Community Development Team has pioneered a place-based approach to community engagement, partnership working, and local democracy. By embedding officers in neighbourhoods, facilitating networks of voluntary and community groups, and transforming traditional council forums into collaborative spaces, the team has built the infrastructure for genuine civic participation and collective action.

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The implementation of proportionate care (or Optimal Handling Care) at University Hospital Southampton

A growing demand on care resources across the health and social care continue to challenge the system. This is leading to missed operational standards, including delayed hospital discharges and potential risks to patient safety. In particular, the availability of community care hours is a key factor in acute hospital delays.

The implementation of Optimal Handed Care in Kirklees Council

Kirklees Council reviewed all double up packages of care in commissioned domiciliary care services to generate workforce capacity within domiciliary care services.