Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London: creating an online platform to help mental health

Local authorities and clinical commissioning groups (CCGs) across London have set up an online platform to provide help and support to people with mental health problems.

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London boroughs supporting people with long-term conditions

Four north east London boroughs - Barking and Dagenham, Havering, Redbridge and Waltham Forest - are working with the local NHS and private sector partners to trail a range of different technologies to help people with long-term conditions.

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Gathering evidence with digital tools - Yorkshire and Humber

Hull and Wakefield have used PHE’s online SHAPE tool to work out how best to invest money in dental services. SHAPE has allowed officials to map where practices are against areas of high deprivation as a proxy for poor oral health.

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Three Rivers: In-house sports and leisure facilities improve health and wellbeing of residents

Three Rivers District Council has an in-house leisure development team and contracts out the management of its leisure venues. The team works with a range of partners to meet strategic targets around increasing the health and wellbeing of local people, including those with additional needs, mental health issues and vulnerable young people.

Using behavioural insights to reduce homelessness applications in Croydon

The London Borough of Croydon designed a behavioural solution to help encourage the uptake of alternative pathways to finding accommodation.

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Using behavioural insights to improve complex consent processes – Greater Manchester

Greater Manchester Combined Authority worked with the Behavioural Insights Team to improve the client consent process for its Working Well employment support programme.

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Buckinghamshire County Council – Active Bucks campaign

How Buckinghamshire County Council’s communications and public health teams worked together to promote the health and wellbeing activities available in the local area and support residents to lead healthier, more active lives.

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Reigate and Banstead Borough Council – Ringo cashless parking campaign

Faced with a need to save money and generate new income, Reigate and Banstead Borough Council set out to see if changing people’s parking habits could help contribute to the council’s ambitious financial targets.

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South Yorkshire Fire and Rescue Service – Operation Chip Pan safety campaign

December is traditionally the fire service’s busiest month for house fires, and many of those involve chip pans.

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Hackney: A place for everyone campaign

With Hackney experiencing unprecedented change over the past decade, the council had to make sure that its corporate narrative reflected the realities of its communities.

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