Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Babyzone and Family Hubs Partnerships

Babyzone works in partnership with Family Hubs across multiple local authorities to provide integrated, preventative early years support for families with babies. By embedding Family Hub practitioners and programmes within trusted Babyzone community settings, families are able to access early help, parenting support, health advice and wellbeing services in one welcoming space.

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Adopting a strategic approach to data – Cornwall Council

Cornwall Council has adopted a strategic, collaborative approach to data management that empowers staff and drives continuous improvement

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Driving data-led decisions: how London developed a unified view of its electric vehicle charge point network

The London Office of Technology and Innovation (LOTI) created a unified dashboard for EV charge point data, enabling secure, standardised sharing and analysis across London boroughs.

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Joining up benefit and debt advice provision in Buckinghamshire

Buckinghamshire Council has reshaped its previously fragmented advice system into a more cohesive support offer for residents facing financial insecurity. Working with Citizens Advice Buckinghamshire and strengthening referral pathways has enabled the council to reach a wider range of residents and deliver support that is improving financial stability and overall wellbeing.

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Surrey County Council’s data transformation programme

This case study describes Surrey County Council’s data transformation programme, which is making great progress towards its vision of becoming a fully data-enabled organisation, using data as a strategic asset to improve decisions, services, and outcomes for residents.

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East Sussex County Council: Reconciling policy, performance, resources and risk

This case study outlines East Sussex County Council’s approach to integrating policy, performance, finance and risk management

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Tower Hamlets – A borough - wide approach to Starting Reception

This case study details the implementation of the Starting Reception resource throughout Tower Hamlets Family Hubs as part of the School Readiness Programme.

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Ferryman Single Homelessness Accommodation Programme Service: Bournemouth, Christchurch and Poole Council, and Two Saints

A housing-led service for women, that provides 10 brand new, long-term homes in a block, with onsite support and communal and office space. Support is delivered by a team which also delivers wider community-based support in a Housing First model.

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The British Red Cross: Train the Trainer; Moving and Handling

Previously, the service relied on external trainers for moving and handling training, which caused delays for new starters and impacted service delivery.

Establishing an effective and representative Parent Voice Network in Coventry - Coventry City Council

The Coventry Parent Voice Network was established to amplify parent and carer involvement in shaping local services, driven by Family Hub and Start for Life National Framework to create Parent Carer Panels.

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