Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Adopting a strategic approach to data – Cornwall Council

Cornwall Council has adopted a strategic, collaborative approach to data management that empowers staff and drives continuous improvement

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Driving data-led decisions: how London developed a unified view of its electric vehicle charge point network

The London Office of Technology and Innovation (LOTI) created a unified dashboard for EV charge point data, enabling secure, standardised sharing and analysis across London boroughs.

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Babyzone and Family Hubs Partnerships

Babyzone works in partnership with Family Hubs across multiple local authorities to provide integrated, preventative early years support for families with babies. By embedding Family Hub practitioners and programmes within trusted Babyzone community settings, families are able to access early help, parenting support, health advice and wellbeing services in one welcoming space.

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Joining up benefit and debt advice provision in Buckinghamshire

Buckinghamshire Council has reshaped its previously fragmented advice system into a more cohesive support offer for residents facing financial insecurity. Working with Citizens Advice Buckinghamshire and strengthening referral pathways has enabled the council to reach a wider range of residents and deliver support that is improving financial stability and overall wellbeing.

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Surrey County Council’s data transformation programme

This case study describes Surrey County Council’s data transformation programme, which is making great progress towards its vision of becoming a fully data-enabled organisation, using data as a strategic asset to improve decisions, services, and outcomes for residents.

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Tower Hamlets – A borough - wide approach to Starting Reception

This case study details the implementation of the Starting Reception resource throughout Tower Hamlets Family Hubs as part of the School Readiness Programme.

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Ferryman Single Homelessness Accommodation Programme Service: Bournemouth, Christchurch and Poole Council, and Two Saints

A housing-led service for women, that provides 10 brand new, long-term homes in a block, with onsite support and communal and office space. Support is delivered by a team which also delivers wider community-based support in a Housing First model.

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East Sussex County Council: Reconciling policy, performance, resources and risk

This case study outlines East Sussex County Council’s approach to integrating policy, performance, finance and risk management

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The implementation of Optimal Handed Care in Kirklees Council

Kirklees Council reviewed all double up packages of care in commissioned domiciliary care services to generate workforce capacity within domiciliary care services.

The implementation of Optimal Handed Care across Manchester City Council

Manchester had previously trialled a single-handed care initiative, but it had not achieved lasting success and eventually lost momentum.