Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bookstart Toddler and Preschooler in Milton Keynes

Milton Keynes has 10 Family Centres; each centre share BookTrust Toddler and Pre-schooler Packs.

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Salford City Council: Early Intervention Through Specialist Welfare Rights and Debt Advice

Since 2020, demand for Salford’s Welfare Rights and Debt Advice service has risen sharply due to the cost‑of‑living crisis, increasing the need for early, specialist intervention to prevent escalating health and social care issues.

Old Kent Road Family Zone: A Community-Led Approach to Tackling Health Inequalities: London Borough of Southwark

The Old Kent Road Family Zone (OKRFZ) is a groundbreaking community-led initiative transforming how local government addresses health inequalities in one of London's most under resourced areas. Facilitated by Surrey Square Primary School (part of the Big Education Trust) and funded by Impact on Urban Health, the zone operates on a radical principle: working 'with' communities rather than 'for' or 'to' them. By placing children, families and residents at the heart of decision-making, OKRFZ is creating sustainable, systemic change that tackles the root causes of poor health and wellbeing.

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Books on prescription: How reading can support health outcomes

Reading Well is a national books on prescription programme that supports people to understand and manage their health and wellbeing.

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How everyday leadership, learning culture and workload decisions can strengthen retention under sustained system pressure

These anonymised examples are drawn from practice within a single local authority and are fully anonymised to focus on learning rather than location. This case study is part of the resource, What good looks like in the retention of regulated professionals.

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Leeds City Council: Growing your own social workers and occupational therapists

This case study, which forms part of the resource, What good looks like in the retention of regulated professionals, shows how visible senior leadership, professional credibility and structured career pathways support retention in high-pressure statutory roles at Leeds City Council.

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NHS University Plymouth Hospital physiotherapy collaboration with Plymouth Active

The NHS Hip and Knee Physiotherapy Team have now begun operating from Plymouth Life Centre twice a week for the foreseeable future, supporting up to 30 patients per day.

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Bolton Council: Integrating performance, finance and risk management

This case study outlines how Bolton Council is working to integrate performance, finance and risk management

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Cornwall Education Learning Trust (CELT) Civic Work

This case study details how CELT’s civic strategy aims to foster a community response and approach to improving outcomes for children in the mid Cornwall area. To capture this learning an interview took place with Claire Bunting Director of Reach for CELT, led by Ann Van Dyke.

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