Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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South Tyneside Council: Review of children’s services in the Borough

In October 2018, South Tyneside Council participated in the Productivity Expert Programme to review their directly provided childcare service. This report outlines the project and considers the conclusions of the final report and identifies the way forward. This case study forms part of our productivity experts resource.

View all Efficiency and income generation articles

Healthy New Towns Programme: Cranbrook

Cranbrook, is a green field development new town within East Devon to the north east of Exeter. With a current  population of about 4,500 expected to rise to over 18,000 by 2030. 

Encouraging response to the annual electoral registration canvas

The Electoral Registration Officer (ERO) must send a canvass form (known as a HEF) to every residential address in the registration area. In Pembrokeshire this is approximately 64,000 properties. This case study forms part of our behavioural insights resource.

Transforming public services in West Suffolk

Region: East, South East Theme: Integrated Public Services, Locality Reviews

View allOne Public Estate articles

Plymouth Health and Wellbeing Board

Plymouth Health and Wellbeing Board (HWB) takes a system leadership role, setting the ambition, shaping local priorities and signing off key strategic documents, including commissioning strategies. This case study forms part of our integrated care systems (ICS) resource.

Newcastle: Co-ordinating hospital discharge for rough sleepers

Support is provided to homeless people while they are in hospital. It ensures when they are ready to be discharged they will not return to the streets. Over the past two years no-one has been released without accommodation to go into.

View allHomelessness articles

Preston: The benefits of a ‘housing first’ approach to reduce rough sleeping

A voluntary sector group which provides services for rough sleepers in Preston has set up a “Housing First” approach, giving clients a guarantee of accommodation which then allows them to address health and social issues they have.

View allHomelessness articles

London Borough of Ealing: Council Tax Single Person Discount

The London Borough of Ealing commenced work to further enhance the proven functionality of ‘SNAP’ software to deliver the agreed savings for Ealing and the joint partners.

View allWelfare reform articles

West Sussex: providing support to those that do not qualify for FNP

West Sussex County Council has set up a young parents pathway to complement the work of the Family Nurse Partnership. The service is able to support young parents who would not normally qualify for FNP help. This case study is an example of the work that councils are doing to support young parents.

View allChildren and young people articles

Working with young fathers

In Salford and Gateshead, projects have been run to support young fathers and help them deal with the challenges they face. This case study is an example of the work that councils are doing to support young parents.

View allChildren and young people articles