Case studies

In 2016 following ten years of partnership working, ForWard House opened its doors at a time when refuges across the country were closing.

The 22 May 2018 marked one year on from the devastating Manchester Arena bombing which killed 22 people and changed countless lives, and the city, forever. Jen Green, director of strategic communications at Manchester City Council, reflects on how Manchester came together to remember those tragic events and honour the city’s powerful community spirit. The Manchester Together memorial programme was awarded a bronze award at the 2018 public service communications excellence awards.

Mental health problems can impact anybody at any stage of their life. Many people are scared to open up about mental health issues but Hertfordshire Council and partner agencies from across the county made it their mission to help change this. They wanted to raise awareness and normalise speaking out about mental health, particularly among boys and young men. Jen Beer, children and young people’s health improvement lead for public health at Hertfordshire County Council, tells us how their campaign to get people to ‘Just Talk’ won a bronze public service communications excellence award.

Waveney District Council has supported the Southwold Coastal Community Team in developing an evidence-base to underpin its work revitalising the town centre.

This case study reviews the creation and contrasting evolution of town teams using the experiences of Pembrokeshire County Council’s innovative support programme in six towns. 

Shepway District Council (now Folkestone and Hythe District Council) transformed its revenues and benefits service by reinventing the way that the service operated for both the customer and the council. It received recognition for its work when it won the 2018 iESE Award for transforming through technology.

In 2011, Camden Council developed its community investment programme (CIP) to support the delivery of funds to improve existing housing stock, invest in schools and community centres and build new housing (both new council housing and housing for sale).

North Kesteven District Council adopted an ambitious programme of council housebuilding in the early/middle part of the decade.

Oxford City Council has had an ambitious ongoing council housebuilding programme. This aimed to contribute to addressing the affordable housing crisis caused primarily by the buoyant local economy

This case study describes North East Lincolnshire’s progress developing integrated care arrangements. It is part of an evidence review commissioned from the Institute of Public Care.